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DARCARS Toyota Silver Spring

(978 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–8:00pm
Tuesday 9:00am–9:00pm 6:00am–8:00pm
Wednesday 9:00am–9:00pm 6:00am–8:00pm
Thursday 9:00am–9:00pm 6:00am–8:00pm
Friday 9:00am–9:00pm 6:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday 11:00am–7:00pm Closed
New (877) 643-9235 (877) 643-9235
Used (888) 865-2184 (888) 865-2184
Service (866) 227-7960 (866) 227-7960

Reviews

(978 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Toyota Silver Spring from DealerRater.

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Professionalism and good customer service.

Professional service and good customer relationship. Emmanuel Maduechesi, the sales person that helped me with the selection of my dream car was very Professional with me. I will recommend him to anyone I know that wants to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled to hear that from start to finish you had a five-star service experience working with Emmanuel and our DARCARS Toyota of Silver Spring team. We look forward to assisting you in the future!

Review for sales man Emmanuel Maduechesi

I bought a Toyota Camry through Mr Emmanuel Maduechsi and it was a great experience. Emma is a very experienced sales man who understands how to give a customer exactly what they are looking for as to regards vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chinedu, we're honored to have earned your recommendation! Emmanuel will be delighted that his professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

Buying experience

Everytime I send someone over they get the utmost treatment from Emmanuel Madadushie. They were listened to and their needs met as best as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chris, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Toyota of Silver Spring team to assist you with your automotive needs, and we hope you have many happy miles in your new car!

My car purchase experience with Darcars Toyota.

Darcars Toyota is a great dealership to work with when purchasing our car. It was a wonderful experience making my choice by being helped by the Sales Rep. Emmanuel Maduechesi. I was able to purchase the car of my choice. I will recommend Darcars Dealership to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Uche, we're honored to have earned your recommendation! Emmanuel will be delighted that his professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

Alexander was awesome!

I had a great experience working with Alexander Chacon buying my second car in this dealership. He was responsive, honest and I highly recommend working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so grateful for your loyalty to DARCARS Toyota of Silver Spring! Alexander and the team are happy to deliver professional service with a smile at every opportunity, and it's wonderful to hear you appreciate our efforts. Many thanks from all of us here, and we wish you safe travels until we see you next!

Excellent website with great dealers.

Car.com is an excellent website, that make me found great dealers with great vehicle. Like Darcars Toyota of silver spring. The have very good costumer service, friendly, kindness, supportive and professionally behavior. There vehicle have reasonable price.They have excellent associates like,(Emmanuel Maduechesi). He helped me to found a car that I'm very interested and happy with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are always happy to see that Emmanuel is creating positive experiences for our valued guests! Thanks for supporting DARCARS Toyota of Silver Spring and congrats on your new ride!

Excellent customer services!!!!

Mayra gave an excellent customer service and she is very professional and pacient to take care of every single detail of the transaction. I recommend her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mirian, we're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Toyota of Silver Spring. We look forward to earning that 5th star on your next visit - until then, drive safely!

Talk to Sheila!

Sheila is very easy to talk to, has a lot of knowledge about the cars and helped me figure out what my best options are, definitely recommend talking to Sheila!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for the great review and your recommendation, Adam! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Got more than I was expecting.

Alex Chacon was my sales person. He was very easy going and not a hard pressure salesman. I was nervous about buying a new truck but he worked with me and the price and I left with my beautiful new Tacoma. If I ever buy another vehicle I will go to Alex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Susan, we're delighted to hear that Alex and the DARCARS Toyota of Silver Spring team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

Best dealership

I came in to look for my new car to purchase next month. They do not have the car in stock, but Sheila Nguyen helped me to pick out the car and I did deposit for it. Can’t wait for the car to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Reina, it's fantastic to hear that Sheila took the time to guide you through our inventory and find you a great car that met all of your needs. We look forward to the arrival of your car and seeing you drive away safely!