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Muller Honda of Gurnee

(1,156 reviews)
Visit Muller Honda of Gurnee
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (847) 850-0262 (847) 850-0262
Used (847) 505-0817 (847) 505-0817
Service (847) 961-4312 (847) 961-4312

Reviews

(1,156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Muller Honda of Gurnee from DealerRater.

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Best prices in the area.

Best prices in the area. Would work with this team again when my lease is up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

As always Alan was a pleasure to work with.

As always Alan was a pleasure to work with. Completed the work correctly and when promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Cindy, we're happy you found our staff to be so supportive during your experience here at Muller Honda of Gurnee. Please let us know if there is anything else we can do for you; we are more than happy to help!

As always this dealership has helped us with smiles in

As always this dealership has helped us with smiles in our purchases of our vehicles. We have purchased 5 vehicles there and very highly recommend them. We especially appreciate and thank Ivan, the sales consultant in our purchase. I also want to give a shout out to the service department for their outstanding work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

No pressure people who were easy to work with.

No pressure people who were easy to work with. This was our first used car, so we will see, over time, if it was a good quality purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Son muy amables en especial a Alex!

Son muy amables en especial a Alex! Y todo muy rápido y eficiente gracias por ayudarnos en la compra del carro

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hola, gracias por tu amable reseña. ¡Nos complace transmitir tus comentarios al equipo de Muller Honda de Gurnee! Siempre estaremos encantados de ayudarte si surge algo más. ¡Cuídate!

This was the fifth vehicle we have bought or leased from

This was the fifth vehicle we have bought or leased from Muller. We worked with Pieter and were very happy with our experience. He was able to find the exact new vehicle we were looking for at a price that was in our budget. He was very flexible with our availability to come in to close the purchase and he helped us set up the technology in our new vehicle that we were unfamiliar with before we left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

The best experience at a dealership, you must work with

The best experience at a dealership, you must work with sumrit! quickest car purchase I have ever made!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

This is the second time we have purchased a vehicle from

This is the second time we have purchased a vehicle from this dealership and we have had a good experience both times. This time around Sumrit was extremely knowledgeable and helpful throughout the process. Communication was clear and the entire process was smooth. We didn’t feel pressured and felt like we were given the respect to make an informed and thought-out decision on our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had a great experience at Muller working with Cole.

I had a great experience at Muller working with Cole. I had been to many dealerships that just didn’t seem like they cared or wanted my business. Cole made sure the cars we were interested in were pulled around, he worked with me to find the best car for me. It’s not the most luxurious dealership but it was clean and the staff was great. I feel like we were treated fairly. The best part was that we were in and out within 2 hours, unlike some other dealerships.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Andrea, we're happy you found our staff to be so supportive during your experience here at Muller Honda of Gurnee. We are always more than happy to assist you if anything else comes up. Take care!

5th Honda in the books!

5th Honda in the books! 2nd from Muller! Worked with Andrew the sales manager again and Ivan the sales rep. I asked them to call me when it would be a good time to trade in my CRV for the newer model. They were super timely and efficient. When I tell you I was in and out within an hour-I am not lying! It was amazing. They listened to everything I want and got me the most perfect 2025 white CRV. Come to them with all your buying needs. All my future Hondas will be purchased here as well. I can't thank you guys enough. I am obsessed with my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Muller Honda of Gurnee. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!