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Muller Honda of Gurnee

(1,160 reviews)
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (847) 850-0262 (847) 850-0262
Used (847) 505-0817 (847) 505-0817
Service (847) 961-4312 (847) 961-4312

Reviews

(1,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Muller Honda of Gurnee from DealerRater.

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I just leased my 3rd car from Gurnee Honda and could not

I just leased my 3rd car from Gurnee Honda and could not be happier. They provided as many options as I asked to stay within my budget and the sales team and management worked together to get me into a car I can afford. I was happy to drive off the lot feeling that they listened to my needs and thrilled to get behind the wheel in new Honda. I will be returning for my next car when my lease is up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sales person Sumrit Bhakri was incredible helping us with

Sales person Sumrit Bhakri was incredible helping us with the deal, excellent and great attitude. First time on this place and the experience was really great!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Alexmora, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Wonderful knowledgeable sales people.

Wonderful knowledgeable sales people. I have bought two cars there in last 24 months. No games. Simple honest transparency.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Shayna, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

Joe was fantastic and so was Ozzie and buying a car was

Joe was fantastic and so was Ozzie and buying a car was an enjoyable experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Muller Honda of Gurnee! Please let us know if there is anything else we can do for you; we are more than happy to help!

Best prices in the area.

Best prices in the area. Would work with this team again when my lease is up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

As always Alan was a pleasure to work with.

As always Alan was a pleasure to work with. Completed the work correctly and when promised.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Cindy, we're happy you found our staff to be so supportive during your experience here at Muller Honda of Gurnee. Please let us know if there is anything else we can do for you; we are more than happy to help!

As always this dealership has helped us with smiles in

As always this dealership has helped us with smiles in our purchases of our vehicles. We have purchased 5 vehicles there and very highly recommend them. We especially appreciate and thank Ivan, the sales consultant in our purchase. I also want to give a shout out to the service department for their outstanding work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

No pressure people who were easy to work with.

No pressure people who were easy to work with. This was our first used car, so we will see, over time, if it was a good quality purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Son muy amables en especial a Alex!

Son muy amables en especial a Alex! Y todo muy rápido y eficiente gracias por ayudarnos en la compra del carro

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hola, gracias por tu amable reseña. ¡Nos complace transmitir tus comentarios al equipo de Muller Honda de Gurnee! Siempre estaremos encantados de ayudarte si surge algo más. ¡Cuídate!

This was the fifth vehicle we have bought or leased from

This was the fifth vehicle we have bought or leased from Muller. We worked with Pieter and were very happy with our experience. He was able to find the exact new vehicle we were looking for at a price that was in our budget. He was very flexible with our availability to come in to close the purchase and he helped us set up the technology in our new vehicle that we were unfamiliar with before we left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!