Reviews
Always have a great experience at James wood!
Always have a great experience at James wood! I can always count on their professionalism, customer service and dedication to ensure a great car buying and service experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience, Nita! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Very pleased with the service - everything was honest and
Very pleased with the service - everything was honest and upfront, there was great communication and my questions were answered clearly and quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Drew is a great salesman, as is Coalby Graham!
Drew is a great salesman, as is Coalby Graham! They worked together to help me purchase a great car! Chris was in training and very helpful also. I am so happy with my new car and will send my friends to James Wood every chance I get. Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience, Brenda! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
This is not the first time doing business with James
This is not the first time doing business with James woods, the customer service just gets better and better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Fast and friendly service.
Fast and friendly service. No pressure from any staff. Quick and easy transaction. It was a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
James Woods means great service from nice people.
James Woods means great service from nice people. Very helpful and knowledgeable. They help you decide what is best for you and your vehicle. Running your car through the car wash is one of those little extra things that keep you coming back for service. Trust keeps me a happy customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
In and out fast.
In and out fast. Great service from my salesman Mike! I knew what I wanted and y’all had it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on the new vehicle! I know that buying a vehicle is a big decision for most, and I'm so happy you decided to work with us. Be sure to give me a call when you are due for service or are in need of any assistance. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
I have never had a good car buying experience until this
I have never had a good car buying experience until this one. Drew Ward at this dealership made the buying process very reasonable, very simple, and very hands-on. They were able to order the car I wanted out of GM inventory in Michigan, and did the follow through to make sure it actually showed up. Pricing was reasonable and upfront. Worth driving an hour. Would buy from here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Zach did a great job of letting me know what was going on
Zach did a great job of letting me know what was going on and taking care of the issue
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your fantastic review was awesome to read! I am happy Zach provided you with pressure-free, efficient, and well-informed customer service. Please let me know if there is anything else that I can assist you with. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
James Woods is a down home country type of dealership, I
James Woods is a down home country type of dealership, I deal with our salesman Clayton Estes, a very knowledgeable, professional, kind person. I will recommend anyone to this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I loved reading this review! Happy customers are our aim, and it appears Clayton really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com