Reviews
So far the best car buying experience we've had.
So far the best car buying experience we've had. Price and the staff were great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Rocco was fantastic.
Rocco was fantastic. Communication was prompt and honest. Everyone at the dealership was very polite and inviting. I would highly recommend and will buy another vehicle from James Wood and Rocco.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Made my purchase easy and quick.
Made my purchase easy and quick. No problems or issues throughout the process from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Randy, thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Very prompt and polite.
Very prompt and polite. They always go above and beyond. The prices are very fair also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Very friendly and smooth process.
Very friendly and smooth process. Clay was great helping with anything we needed. Couldn’t be more pleased!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bo, I'm pleased to hear that Clay took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Friendly service pleasant staff timely delivery, after
Friendly service pleasant staff timely delivery, after many years of business still some recognized faces
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Great Dealership with a large selection of vehicles.
Great Dealership with a large selection of vehicles. Sales staff was very courteous and professional. Look forward to doing business with them again if and when we will need another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Easy online scheduling for service.
Easy online scheduling for service. Service was performed in a timely manner. Staff was helpful and friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate you taking the time to write about your experience at our service department, Shelley. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
It's very nice and very clean and they will get it in and
It's very nice and very clean and they will get it in and out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. If you need anything down the road, please do not hesitate to reach out. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Rocco and the whole James Wood team were amazing to work
Rocco and the whole James Wood team were amazing to work with! Great buying experience! We will continue to buy our vehicles from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com