Reviews
Complete rundown on maintenance being performed.
Complete rundown on maintenance being performed. Job was completed in a timely manner. Cistomer service was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I cannot thank you enough for this glowing review of our service center, Jason! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
I bought my first new suburban there in 1989, drove from
I bought my first new suburban there in 1989, drove from Lubbock to pick it up. Landon did a great job on my next new purchase, the 2024 GMC Denali Ultimate!! I will recommend Landon and James Wood always!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments for Landon and our dealership. We will be there for you for many years to come. Enjoy your new GMC Denali Ultimate. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Over the years the service people are excellent they all
Over the years the service people are excellent they all know me by my first name! I have had many new cars and trucks all driven to well over 100k with almost most no trouble. Oil changes and routine maintenace is about all I have ever had to do. With four Chevrolets I'm there a lot and treated like family. Thanks for the great service and for making great cars! Sincerley Larry Schaapveld
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Always quick and courteous service at reasonable prices.
Always quick and courteous service at reasonable prices. Scheduling is very easy. Advisors are always ready to serve you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Shawn Hope in service is always dependable and able to
Shawn Hope in service is always dependable and able to meet our needs with patience. Shawn is very knowledgeable and up to date on service issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Buick GMC Decatur team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Top notch Service Department.
Top notch Service Department. Top notch Service Department . Great people and great mechanics. Here’s your fifteen words.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Great service!
Great service! I have bought several vehicles from James Wood, because their service is so good!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Everyone was exceptionally attentive to the necessary
Everyone was exceptionally attentive to the necessary details in making sure I got a great deal at the right price . Thank you James Wood sales staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First and foremost thank you so much for leaving this fantastic review! At James Wood Chevrolet Buick GMC Decatur, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Nice waiting area, have always done a excellent job on
Nice waiting area, have always done a excellent job on all my vehicles I have purchased from them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Great welcoming environment.
Great welcoming environment. Being a first time buyer Maxter and Trey were great to work with and very honest and helpful through the whole process. Will be buying my next car through James wood!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase, Taylor! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com