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Texas Toyota of Grapevine

(1,513 reviews)
Visit Texas Toyota of Grapevine
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
New (817) 380-4991 (817) 380-4991
Used (817) 697-3807 (817) 697-3807
Service (817) 697-3747 (817) 697-3747

Reviews

(1,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Texas Toyota of Grapevine from DealerRater.

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Had a great sales experience working with Jeff Rhodes,

Had a great sales experience working with Jeff Rhodes, David Weems, and Nasser. Genuinely one of the best new car shopping experiences I've ever had. I would definitely recommend working with this team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had a great sales experience working with Jeff Rhodes,

Had a great sales experience working with Jeff Rhodes, David Weems, and Nasser. Genuinely one of the best new car shopping experiences I've ever had. I would definitely recommend working with this team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Jeff Rhodes, David Weems, and Nasser provided you with such exceptional service during your new car shopping experience. Your positive feedback about working with our team means so much to us. We truly appreciate your recommendation and are delighted that we could make your experience memorable in the best way possible.

Olaide was very kind, professional, and helped us find

Olaide was very kind, professional, and helped us find the best deal. I’m extremely happy with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Milton was professional and knowledgeable.

Milton was professional and knowledgeable. He communicated on a regular basis and delivered excellent customer service while we purchased our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have been working with Milton Hernandez and Caleb and

I have been working with Milton Hernandez and Caleb and has been amazing experience. I know has been a long way for my vehicle, but overall I had had amazing experience with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

syed hossain helped me with the service i am glad i will

syed hossain helped me with the service i am glad i will come next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Esta mañana viene al area de servicio a la 8 de la mañana

Esta mañana viene al area de servicio a la 8 de la mañana para un problema que tiene mi vehículo en el techo en la parte de atrás está despegado estuvo en servicio cuatro horas y cuando vine a recogerlo el vehículo seguía con el mismo problema se lo volvieron a llevar y me dijeron que estaba listo la persona que me atendió me dijo que no podían hacer nada con el problema y además en el area que verificaron del techo lo dejaron sucio fui con el mánager para que viera cual era el problema y me dijo que porque estaba sucio el techo y yo le indiqué que había sido ahí cuando revisaron el techo estuve hablando con él y no me ofreció ninguna solución para arreglar el problema y ni siquiera indicó que se llevaran el vehículo para limpiar el area sucia del techo lamentablemente tienen un servicio muy pésimo en el area de servicio estoy muy molesto por la atención del mánager que no ofreció resolver el problema para mi tienen 0 en esa area porque no existe un número más bajo que ese para darle otra clasificación

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy to deal with Adam made the visit and purchase

Very easy to deal with Adam made the visit and purchase so easy. No stress

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sohiba was are dealer very knowledgeable and patient.

Sohiba was are dealer very knowledgeable and patient. I would highly recommend Texas Toyota of grapevine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're glad to hear that Sohiba was knowledgeable and patient throughout your visit. Your recommendation of Texas Toyota of Grapevine means a lot to us. We look forward to serving you again in the future!

Milton Hernandez is an excellent salesperson.

Milton Hernandez is an excellent salesperson. Very patient and very thorough. Highly recommend him. I will recommend him to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're thrilled to hear that Milton was patient, thorough, and provided excellent service. Your recommendation means a lot to us, and we appreciate you spreading the word to your friends. We look forward to assisting you again in the future!