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Texas Toyota of Grapevine

(1,484 reviews)
Visit Texas Toyota of Grapevine
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
New (817) 380-4991 (817) 380-4991
Used (817) 697-3807 (817) 697-3807
Service (817) 697-3747 (817) 697-3747

Reviews

(1,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Texas Toyota of Grapevine from DealerRater.

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Dexter went above and beyond for us to get us the latest

Dexter went above and beyond for us to get us the latest 4Runner! We will definitely come to him for our next car.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your positive experience! We're so glad to hear that Dexter went above and beyond to help you find the perfect 4Runner. It's great to know that you felt supported throughout the process, and we look forward to assisting you again with your next vehicle purchase!

Excelente trabajo, buena atención paciente y tratando de

Excelente trabajo, buena atención paciente y tratando de complacer al cliente ,gracias a Milton Hernandez por tu servicio .

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.

Will and Matt were a HUGE help in getting me in a car

Will and Matt were a HUGE help in getting me in a car that’s reliable and one that I need. Yall got a couple rockstars, that Will and Matt

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Will and Matt were able to help you find the perfect car for your needs. They truly are rockstars, and we’re glad they made your experience a great one. Enjoy your new ride, and we look forward to helping you again in the future!

Went to look at a car in March and ended up buying it

Went to look at a car in March and ended up buying it from Andrew. Really enjoyed his service and honesty in the transaction. At one point I had a hard time believing him because he was being too honest and straightforward and I am not used to that at dealerships. I got a great vehicle and service deal coupled with an all around solid experience. I did not get everything I wanted through negotiation but I guess the dealership had to win a little.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! It’s wonderful to hear that Andrew’s honesty and straightforward approach stood out to you—that kind of trust and transparency is exactly what we strive for. We’re glad you ended up with a great vehicle and service deal, and that the overall experience felt solid and worthwhile, even if negotiations didn’t go entirely your way. We truly appreciate your business and hope you continue to enjoy your new car for years to come!

Very accessible and pretty good wave, it was an excellent

Very accessible and pretty good wave, it was an excellent service Next to big Will and Jim

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so glad to hear that you had an excellent experience with us and that our team, including Big Will and Jim, provided you with great service. We truly appreciate your feedback and look forward to assisting you again in the future!

Big Will was great!

Big Will was great! He was patient and there was no pressure….such a good experience. Matt Villatoro was great too. He listened and was funny too! My elderly mom loves her “new” car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing such a wonderful review! We’re thrilled to hear that both Big Will and Matt Villatoro made your experience smooth and enjoyable. It’s great to know that your mom loves her car—nothing makes us happier than knowing our customers are satisfied with their purchase. We truly appreciate your kind words and look forward to helping you again in the future!

I had a really nice experience with Milton.

I had a really nice experience with Milton. Very professional. Aside from the $2500 service fee that we ultimately worked out, there was no hassle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We're glad to hear that Milton provided you with a professional and hassle-free experience. We truly appreciate your patience in working through the details of the service fee, and we’re happy to know the process went smoothly overall. If there's anything else we can assist with, don’t hesitate to reach out. We're here to help!

I called ahead to see if they had a certain model in

I called ahead to see if they had a certain model in stock. Answered promptly on a Saturday and when we arrived we're greeted kindly by Caleb. He was welcoming, kind and focused on getting us what we needed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad to hear that Caleb made such a positive impression on you. It’s great to know that he was welcoming and attentive in helping you find exactly what you needed. We truly appreciate you taking the time to highlight his excellent service, and we’re happy to have had the opportunity to assist you. If you need anything else, don’t hesitate to reach out!

Buying a new car is always a little stressful but it was

Buying a new car is always a little stressful but it was much less so here! Both Adam and Milton were very helpful and got me over the finish line into a new Camry! Max the finance representative was also wonderful and helped me get a great rate. I was happy with my experience here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad to hear that Adam, Milton, and Max helped make the car-buying process smoother and less stressful for you. It's great to know their support and guidance helped you feel confident and comfortable every step of the way—and congratulations on your new Camry! We're thrilled that you were happy with your experience and appreciate you choosing us.

I had a great experience.

I had a great experience. I did not feel pressured. Marckus answered all my questions. Please give Marckus a promotion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.