Reviews
Abel was very helpful when my car needed servicing.
Abel was very helpful when my car needed servicing. He managed to get me a loaner even when there were all out. He was very polite and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent teamwork on purchase of my new car.
Excellent teamwork on purchase of my new car. Test drive, vehicle comparisons, price negotiation all went well. My salesman, Ryan, not only pointed out details of vehicle dynamics during drive, but also was able to share how the car compares to offerings from competitors. And when it came time to set up preferences and electronics, Ryan guided me through it all. Even let me bring it back in to tweak some settings a few weeks later, and handled a follow up question via phone call. He knows the products. Payment went smooth. Was introduced to service leader and sales manager. Great experience. Will buy again for this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love my new Hybrid GLE 450e.
I love my new Hybrid GLE 450e. Ryan was a very pleasant, knowledgeable salesman. He was excellent at teaching me how to use all the new electronics/computer equipment!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cedric Toney was very professional and very knowledgeable
Cedric Toney was very professional and very knowledgeable about the different types of Mercedes at the dealership. I would refer my friends and family to Long Mercedes Benz. The staff made me feel very comfortable Mr. Toney went way beyond the expectations of making sure l was satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joshua Brewer, was so amazing he helped us so much, he
Joshua Brewer, was so amazing he helped us so much, he was kind and considerate, he truly had the patience for listening
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a great experience over at long of Chattanooga and
It was a great experience over at long of Chattanooga and our sales representative Christian did a amazing job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was such a pleasure working with Will and Aaron.
It was such a pleasure working with Will and Aaron. They were great helping us to get the car that we wanted. Would definitely recommend them and Long of Chattanooga of Mercedes!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sean helped us buy our car, he was very helpful and
Sean helped us buy our car, he was very helpful and informative making the whole process much easier! Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cedric was very good at walking me through the car
Cedric was very good at walking me through the car features and explained how the process will go
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Traded in my 2020 GLS450 for the 2025 model.
Traded in my 2020 GLS450 for the 2025 model. Amazing changes. Aaron Schmidt was an fabulous salesperson. Very thoughtful and helpful. He made purchasing a new car smooth and not tedious, especially since I needed to source the car from somewhere else. Thank you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car