Hersons Kia

Everything was done well - I just have one minor things to mention. When I made the appointment I described the problem and indicated that I would wait. When I arrived I was told that the servicing would take 4 or 5 hours. The time itself did isn’t bother me - in just wish I had known before hand so I could have planned accordingly. Also - it’s this (CarPlay doesn’t work with newer iPhone pmcords) seems to be a problem with all the 23 Kia’s- it would be a good idea if this was disclosed to all purchasers so they could resolve the issue quickly by to emselbes. Prob something that Kia should have done - rather than the dealer. But something to consider as a customer relation matter. Thanks.

Excellent work, friendly, and quick at fair price. I will tell my friends about their Service Dept.

Staff was very helpful and courteous and service provided was very professional. Waiting area was clean.

I recently had a great experience leasing a vehicle at Herson’s Kia. We were able to check out the car, negotiate the deal, sign the paper work and drive away with the car with in 3 hours. Matthew Hunter from sales department was very helpful all along with the process. He was easy to talk and very knowledgeable about the car and the paperwork. Ethel Powell from finance department was super helpful in wrapping up the paper work and explaining the finances. Highly recommend this dealership for your purchase or a lease.

As fast as can be expected when making a major purchase. Super friendly service, easy peezy.

Hersons made the car buying experience effortless. Matthew was attentive to my needs and helped narrow the choice down to what I wanted. Ralph in finance walked me through the complicated paperwork of buying a car like it was as simple as buying groceries. I will definitely be back when it’s time for my next vehicle.

My salesman was very friendly, helpful, courteous and knowledgeable. He made the time spent there relatively pleasant.

Couldn't have been better. Brian was the ultimate professional and got me in and out much earlier than originally forecasted. Car was clean and couldn't have asked for more.

I had a good experience and I was dealt with in a professional manner. I am waiting for my queries to be resolved soon.

As far as the actual service...it was great. They did an excellent job. When I dropped my car off, I asked them to change the contact info they had on file - they had my husband's info and I asked them to change it to my contact information. However, when my car was ready, they still contacted my husband to let him know my car was ready to pick up. It's not that I don't want them to contact him, it's just that I was waiting for the call. It makes me wonder if the service center would prefer to deal with men.