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Hersons Kia

(623 reviews)
Visit Hersons Kia
Sales hours: 9:30am to 8:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:30am–8:30pm 7:30am–6:00pm
Tuesday 9:30am–8:30pm 7:30am–6:00pm
Wednesday 9:30am–8:30pm 7:30am–6:00pm
Thursday 9:30am–8:30pm 7:30am–6:00pm
Friday 9:30am–8:30pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday 12:00pm–6:00pm 7:30am–4:00pm
New (833) 547-7245 (833) 547-7245
Used (877) 702-9648 (877) 702-9648
Service (866) 990-0906 (866) 990-0906

Reviews

(623 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hersons Kia from DealerRater.

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Great service and great staff.

Great service and great staff. Comfortable waiting room. Great location. Great service and mechanics there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly service and great people.

Very friendly service and great people. I appreciate their flexibility and they do very good work from my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick, kind, and helpful.

Quick, kind, and helpful. Facilities are clean and comfortable, felt valued as a customer. Nice service overall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This service center is the best!

This service center is the best! I really appreciate them letting me drop my car off and getting looked at. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service very attentive very convenient very timely

Great service very attentive very convenient very timely very thorough would highly recommend very pleased after visiting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Flexible scheduling easy drop off took care of the recall

Flexible scheduling easy drop off took care of the recall items quickly and provided recommendations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a good experience at Herson's Kia.

We had a good experience at Herson's Kia. James Wyatt took great care of us and when he wasn't around, other people at the dealership chipped in and helped with what we needed. James was straightforward in the negotiating process and helpful in the leasing process. He helped us learn what we needed to know about the car (electric - we've never had an electric car) and offered to help if anything comes up in the future. We enjoyed dealing with John and Herson's. NOTE: The sales person listed below is Garrick Rumley when it should be James Wyatt. I can't seem to change it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I do appreciate them fitting me in because the engine

I do appreciate them fitting me in because the engine light came on. I asked if all the recalls were completed and was told yes. The anti-theft software was not completed. The service was good. I am disappointed about the anti-theft software upgrade not completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Overall experience was great.

Overall experience was great. Salesperson and Sales manager were not pushy! But the person who was selling warranties didn’t realize that I needed to go after couple of hours. Made me not even want to listen to him and want the leave

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and helpful staff.

Very friendly and helpful staff. They've been on top of getting any issue fixed and keeping me updated on progress of my services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.