Reviews
Kelley blue book told me the dealer would give me $800.
Kelley blue book told me the dealer would give me $800. more than they actually would give me. KBB said Herson worked with them on used car values, they need to get on the same page.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
This dealership, especially the shop, is recommended and
This dealership, especially the shop, is recommended and great. The facilities are fantastic, and the staff is humble.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, decent priced, and provided Uber rides and a free
Fast, decent priced, and provided Uber rides and a free car wash. Strongly recommend, five stars!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've been going to zHersons KIA for over 15 years, and
I've been going to zHersons KIA for over 15 years, and I'm on my 4th Kia. Their service department has always been courteous, professional, and capable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff took time to answer all my questions and
The staff took time to answer all my questions and helped me to know the product, this was my first experience with Kia but l I will recommend friends and family to stop there if they want to buy a car. The environment was clean .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vehicle appraiser dismissed my KBB estimate and was about
Vehicle appraiser dismissed my KBB estimate and was about half the value provided by the website. "George" didn't or wouldn't consider add-ons.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Easy and efficient sales process.
Easy and efficient sales process. After choosing the model, they found me the color I wanted the same day. Salesperson was knowledgeable and helpful and made me feel at ease with my purchase decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Simple booking for service.
Simple booking for service. On time intake and work completion. Pleasant staff and service facilities
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was explained in details.
It was explained in details. However,the service hours took much longer than expected even with appointment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Dropped my car off.
Dropped my car off. Dealership called me an Uber to take me home and bring me back. All went so smoothly. Was in for a recall and oil change. Representative was very nice and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair