Hersons Kia

As usual great service; very friendly and informative. Car came back clean and invoice was clear and concise.

We had a wonderful experience at Herson’s Kia, it was by far the best car purchase/lease experience we had had in the past 9 years. All the staff were delt with from the salesperson (Matthew Hunter) to sales manager (Jazz Delos Santos) and Financing Manager (Josue Flores) were amazing, they were very friendly, knowledgeable and happily answered all our questions. We never felt pressured or rushed to make any decisions, all the staff were very open and transparent with us, and they were very patient in answering all our questions and staying with us way beyond closing time to make sure we were satisfied with before committing to the purchase and lease. All the staff made our experience stress free and enjoyable. Our experience was so good that we got two cars from them!!!

The dealership was great to work with to purchase my 2025 KIA Sportage Plug-In. I had done significant research and used the True Car site to obtain a referral and quotes for comparison. Joshua and the Team were good to work with. I have a tendency to ask more than what I would consider an average number of questions and all were answered to my satisfaction. There was minimal pressure to immediately finish a deal a I was very happy with my experience.

Friendly employees, communicative, took care of all the recalls, and they did the service for my car, timely as they promised it

Excellent service. Very helpful. Love my new vehicle. Recommend Rockville dealership. Thank you for your service

Came in to see what the 'refill inverter fluid' message was all about. Turns out there was a factory recall they never told me about. They performed the recall service but messed it up the first time and I had to go back. Also, on the sheet they give you about what the car needs, the front tires were marked yellow and the back tires green. When I came in to get the front tires replaced they told me I needed back tires as well. I pointed to the green check marks for the back tires. I was told you you can't go by that, you have to look at the measurements give further down on the sheet. Nonsense, nobody is going to do that!

Brian was superb. As an out of towner, he took care of me immediately. He did everything he could as promised.

Reception staff had a good attitude，Checked everything for me.Thank you for your attention!

I went to Herson’s Kia to get a K5 GT. Thanks to Keith, Jaz, Ethel, and Josue for making the process as smooth.

Fair pricing. James Goff responded quickly all questions and made easy to compare different alternatives.