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Hersons Kia

(623 reviews)
Visit Hersons Kia
Sales hours: 12:00pm to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:30am–8:30pm 7:30am–6:00pm
Tuesday 9:30am–8:30pm 7:30am–6:00pm
Wednesday 9:30am–8:30pm 7:30am–6:00pm
Thursday 9:30am–8:30pm 7:30am–6:00pm
Friday 9:30am–8:30pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday 12:00pm–6:00pm 7:30am–4:00pm
New (833) 547-7245 (833) 547-7245
Used (877) 702-9648 (877) 702-9648
Service (866) 990-0906 (866) 990-0906

Reviews

(623 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hersons Kia from DealerRater.

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Great job but not a 5 star outcome.

Great job but not a 5 star outcome. The flap to my electric plug does not work as well as it did before my accident Plus the work on my aluminum tire rings was poorly done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service center installed my roof rack in less than 20

The service center installed my roof rack in less than 20 minutes! Super nice and friendly staff too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dropped off car with Luis in Service who followed up on

Dropped off car with Luis in Service who followed up on our needs and was great to work with. Car was ready in timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Herson Kia is always a great experience.

Herson Kia is always a great experience. This time around, however, the time originally communicated to me was not the correct time it would take for my car to be done. On top of that my car was an overnight fix, which caused me to need a rental. I was told that I would have to rent a car with my own money and I would be reimbursed. I have yet to be reimbursed for the rental. Pretty inconvenient. This is not a usual situation for Herson's so I extended grace but it still was frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best dealership around- hands down.

The best dealership around- hands down. Everything from the sales guy selling me the car who was a wealth of knowledge on the car (thanks Isaac!), to the team in financing. I have only good things to say. Long time Honda customer chooses Kia! Really happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian is a great customer service rep.

Brian is a great customer service rep. He's very knowledgeable and keeps you in the loop. The service was done right and with attention to detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great place to deal with!

great place to deal with! brian cuello in svc dept always makes it a pleasant experiance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As usual great service; very friendly and informative.

As usual great service; very friendly and informative. Car came back clean and invoice was clear and concise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership was great to work with to purchase my 2025

The dealership was great to work with to purchase my 2025 KIA Sportage Plug-In. I had done significant research and used the True Car site to obtain a referral and quotes for comparison. Joshua and the Team were good to work with. I have a tendency to ask more than what I would consider an average number of questions and all were answered to my satisfaction. There was minimal pressure to immediately finish a deal a I was very happy with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly employees, communicative, took care of all the

Friendly employees, communicative, took care of all the recalls, and they did the service for my car, timely as they promised it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.