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Hersons Kia

4.7
(404 reviews)
Visit Hersons Kia
Sales hours: 9:00am to 9:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:30am–7:00pm
Tuesday 9:00am–9:00pm 6:30am–7:00pm
Wednesday 9:00am–9:00pm 6:30am–7:00pm
Thursday 9:00am–9:00pm 6:30am–7:00pm
Friday 9:00am–9:00pm 6:30am–7:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
New (301) 979-9174 (301) 979-9174
Used (301) 637-5724 (301) 637-5724
Service (301) 825-9058 (301) 825-9058

Reviews

4.7
(404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hersons Kia from DealerRater.

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5.0

Kevin Murphy and jon Wyatt went above and beyond

Kevin Murphy and jon Wyatt went above and beyond expectation. Their people skills are incredible. The pricing was more than fair and they went out of their way to make sure I can get the vehicle out of state on time and in great shape thank you guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
5.0

I own a 2019 k900 and recently received a recall notice

I own a 2019 k900 and recently received a recall notice to upgrade an oil feed line for the left turbo. Unfortunately, the closest dealer that handles warranty issues is over 2 hours from me. My service advisor, Mr. Arturo Campos spoke with Mr. Joshua Kazlowski, the Fixed Operations Director and they made calls on my behalf and were able to perform the recall and other necessary warranty work. I was very appreciative! I've had my k900 serviced at Herson's since I've owned it and have been very satisfied with Mr. Arturo Campos and the service department. They are quick, thorough, affordable, and I trust him. The techs are top notch as well. Not only is the work done quickly, but I've never seen so much as a smudge from a tool or glove inside my car. I also keep my engine bay clean and have never seen any spillage of liquids or indications of a rushed repair. When I replaced my rear sunshade the interior of the car was pristine when the techs were done, and that's a big job. The technicians that have worked on my car since 6/22 are 865, 925, 505, 800, and 869. (Thank you) I drive past several Kia dealerships to have my car serviced there and will continue to do so. I believe the drive is worth it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
5.0

Sales crew and others were very pleasant.

Sales crew and others were very pleasant. We were shown a few cars, and settled on a Kia Forte. We asked to be shown how all the features of the car worked, and we were accomodated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
4.0

Service department is very busy every day.

Service department is very busy every day. Even with an appointment, an oil and filter change can take 90 minutes or more. Service writers are good and provide a very comprehensive report on the car's mechanical condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
5.0

Very clean and professional staff.

Very clean and professional staff. They promised to make the car ready in an hour and they were prompt. Will go back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
5.0

Very courteous with clients Clean good service clear

Very courteous with clients Clean good service clear explanation about any problems recommended especially Mr. Arturo campos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
5.0

Excellent attention from the seller, he was very patient

Excellent attention from the seller, he was very patient during the selection and details of the vehicles, very kind and generous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
5.0

Very good at what they do.

Very good at what they do. Reliable and prompt with my car service.Good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
5.0

They are very friendly and nice people They show

They are very friendly and nice people They show everything what you need and show the inside the car how is operating the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
5.0

Kevin and the team went way beyond what I expected.

Kevin and the team went way beyond what I expected. Not only were they professional and gave me a fair price, but actually was willing to ship it to me at no cost where the local dealer wouldn’t pay to go get it. They definitely hit it out of the ballpark when it comes to being in the people business thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.