Reviews
Marked the price of the auto up to more than it was when...
Marked the price of the auto up to more than it was when it was new.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi Bruce we are sorry your experience here was not 5-Stars. We have forwarded your review to management to look into the situation and unfortunately we are are having difficulty finding details of your visit with your username. If you have any questions or concerns, please reach out to your salesperson or email us at fmcares@fmcars.com, and we would be happy to assist you further. Thank you.
This was my third vehicle purchase from this dealership...
This was my third vehicle purchase from this dealership in the last 10 years. I do a thorough search for the best deal every time, and Fred Martin Superstore has won my business every time. Lisa was a pleasure to work with. We really got lucky that she was our sales rep. And Joe did a fine job on the paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bruce, Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that Joe and Lisa were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team
It was a very great experience all around! Love our new...
It was a very great experience all around! Love our new Ram 3500! Scott was great to deal with - answered all my questions before we came up and followed up with us - really appreciated that
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again! Congratulations on your new Ram 3500! Thank you - Fred Martin Superstore Team
Got my dream vehicle for an affordable price. Working...
Got my dream vehicle for an affordable price. Working with Mike Rutherford was easy and he was extremely helpful and friendly! I’d recommend him to anyone inquiring about a new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Fred Martin Superstore. Mike and our team appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
Dave was Very helpful and easy to work with. He found a...
Dave was Very helpful and easy to work with. He found a Good selection of vehicles that we wanted to see and test drive. Overall good buying experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Randy, Thank you for your very kind review. Dave and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team
We were greeted as soon as we walked in with no feeling...
We were greeted as soon as we walked in with no feeling of being pressured about our visit. Jeremy Wootan was wonderful and couldn’t do enough for us. He made our experience of buying a car a lot less stressful. As you’re aware, it’s not like a person spends this kind of money everyday. Thanks so much !!! Thomas Flege
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thomas, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremy met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team
Rob was great as a salesman and all went well for pickup...
Rob was great as a salesman and all went well for pickup of our Jeep. The place was clean and organized and promptly took care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! Rob and our team here at Fred Martin Superstore appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new Jeep! Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team
Always a great experience here and Rob Z. Is the best! I...
Always a great experience here and Rob Z. Is the best! I will always buy from this dealership. And I will tell all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that Rob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team
By far my best experience purchasing a used car. Sales,...
By far my best experience purchasing a used car. Sales, finance and service have all been great. Mike Trissel and Nick Rizzotto in sales were both knowledgeable and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that Nick and Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team
The service provided by my salesperson, Justin Swarm, was...
The service provided by my salesperson, Justin Swarm, was very professional and personable! I had to bring my vehicle in for a safety recall on June 15. The service he provided was excellent!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so glad that Justin had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team