Skip to main content

Fred Martin Superstore

(3,185 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

Want to share your experience with this dealership?

Write a review

From sales rep to financing this process was a breeze....

From sales rep to financing this process was a breeze. Everyone was so nice and helpful and got us a great deal! We genuinely felt these people cared and weren’t just trying to sell us something.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! Thank you for sharing your thoughts about your excellent experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

Excellent customer service! Purchased the jeep I needed....

Excellent customer service! Purchased the jeep I needed. The friendly atmosphere and positive attitudes were awesome. The jeep runs great with some nice features. Thank you to the entire Fred Martin Staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

The people here are very friendly, and they work with...

The people here are very friendly, and they work with you, to find what you want. And they gave me more then what I thought my car was worth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Helen, for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

Thank you saja for understanding our finances situation...

Thank you saja for understanding our finances situation due to the corvid Virus it hurt our credit score like million of other good people so thanks for your understanding eddue watkins

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. We're happy we were able to help, and congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

Had a little trouble in the beginning but at the end of...

Had a little trouble in the beginning but at the end of the day. It was a good experience. Will be back for a future ride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Great Dealership Not Pushy At All Very Patient &...

Great Dealership Not Pushy At All Very Patient & Understanding Great Family Environment Great Selection Of Vehicles I Would Definitely Recommend For New Or Used Vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

Very polite. I feel they went out of there way to find me...

Very polite. I feel they went out of there way to find me reasonable financing. I was glad i was able to find a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

Absolutely Fantastic service!! Lisa Allison and Jeremy...

Absolutely Fantastic service!! Lisa Allison and Jeremy Wootan were a pleasure to work with! Thank you so much and you now have a customer for life!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Adam! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

I will definitely be a returning customer for years to...

I will definitely be a returning customer for years to come. Even though we didn’t get exactly what we wanted due to personal finances Amber, Malik, and Fred Martin Superstore made sure we didn’t leave empty handed. They were able to get us into a great car. Thank you all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us, Janell. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

Great experience! They listened to what I needed and got...

Great experience! They listened to what I needed and got me into the right vehicle at the right price! Would definitely do business with them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team