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Fred Martin Superstore

(3,180 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,180 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Service

Very friendly and great service. I will take my jeep back for service.they do a great job I would recommend going for oil change.thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the wonderful review! We appreciate your business!

Service

Went in for recall. Everyone was wonderful and quick. Went across the street to the lube place to get my tires rotated and the guy there was great. Actually everyone at the speedy shop was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a good experience

My experiences with FMS have been excellent over the past 4 years. Working with my service advisor Greg K has been a pleasure as well. I would absolutely recommend FMS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Blessed with reliable transportation

I'm so thankful for for sales team member Richard bacon, for helping me and my family find a great car.he deserves 10 stars. Thanks to Vince as well, the sales team is awesome. They made sure I was happy and I was very pleased. I was just looking for a nice ,reliable car to get me back and fourth to work. I'm thankful for my car, and I'm definitely thankful for the guys that by helped me out on the sales team, Richard bacon, and Vince. Please if you need a vehicle go see these guys!!! Oh and wait, I can't forget about the dealership that makes it possible for someone like me to get a brand new car. Thank you and all that you do!!! Happy Holidays guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Greg Kleibscheidel and the Service Team...

Took my work truck in for a check engine light. Greg and the guys were great at diagnosing the problem, and fully explaining everything that they were recommending. Checked with other shops and confirmed their recommendations, and no-one else could beat their price...great team and experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking a few moments to let us know how we are doing. Please let us know if we can ever be of further assistance!

Awesome Experience

Took my car into Fred Martin for service. The service staff was awesome. They were friendly and took the time to answer my questions. My car is now fixed and I will definitely be going back if anything happens to my car in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so grateful for your feedback! Thank you for your business!

Service Department is excellent

The Service Department is excellent and I recommend it to anyone seeking quality work. The employees were knowledgeable and friendly as well. Great shop! 5 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so glad we were able to help you out. Helping our customers is what we love best. Please reach out if we can ever be of further assistance!

Realtor

Greg K was great! The best service and most knowledgeable service guy I have ever came across! HIGHLY RECOMMENDED! . . . . . .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We truly appreciate this wonderful rating! Please let us know if we can ever be of further assistance!

Great Service

Their very professional in their line of work,and they answered any questions I had and knowledged me in other areas..I would recommend this place 100%

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

Great place to buy a car

Great place to buy a car! Our sales person Jim King was awesome! Would recommend Fred Martin to everyone looking for a car! Ask for Jim King!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.