Fred Martin Superstore

Fred Martin Superstore, you beautiful unicorn of a dealership! After hunting for a manual transmission Jeep Rubicon X like it was a perfectly ripe avocado on the day you want it (seriously, does everyone drive automatics now??), I had nearly given up hope. Every dealer within 100 miles of me just laughed and said, “Good luck with that.” But then I found Fred Martin Superstore—and more importantly, Robert Zabel, the MVP of my Jeep dreams. Not only did they actually have the manual Rubicon I wanted (a 2025, no less), they offered online purchase and $400 shipping—aka, less than what I spent on snacks during my last road trip. And let me tell you, the process? Smoother than a freshly paved trail. Fast, efficient, and—unexpectedly—full of laughs. Robert made the entire thing feel like buying a car from your super-helpful, slightly hilarious best friend. He answered every question, sent updates, and somehow made the paperwork part fun. (Witchcraft? Possibly.) From "click to keys in hand" took less than a week, which is faster than I can binge a whole season of The Office. The Jeep arrived looking like it rolled straight out of a magazine spread—manual glory, Mojito Green, "Croak & Dagger". If you’re even thinking of buying a car, skip the stress and go to Fred Martin. Ask for Robert Zabel. Tell him the Jeep-obsessed manual-loving lunatic sent you. Fred Martin: where the transmission is manual but the experience is automatic(ally awesome). 🚙💨

Very helpful and pleasant. Got me into the service department right away and fixed the problem.

Thank you Kelli for all your help these last couple days. I greatly appreciate the truck. Your honesty and sincere heart to help me was refreshing. Thanks again.

Awesome and great customer service! We worked through the process together with efficiency and got me on the road!

My salesman Tallon was incredibly helpful in helping me select and purchase my new vehicle. He showed great professionalism during the whole experience and greatly helped me. I will strongly recommend him to any friends or family in the market for a new car.

Fred Martin's is a very clean dealership with very nice people, it also has amazing amenities and is just an all around great place to be when buying or leasing a vehicle!

Gallon did a wonderful job. Very responsive and very friendly. No pressure was applied and allow us to make our decision.

They don’t stand behind their cars. 640 miles on a brand new car and the response is “too bad” schedule service. I didn’t purchase a new vehicle (75k) to sit in service centers. I want to return it and it is not their policy nor will be considered.

If I could give zero stars, I would. This dealership is just full of people who lie to you and only care about themselves. I was told my truck was safe for me to drive and ended up with a bad wheel bearing. Was told a bad wheel bearing doesn't make a vehicle unsafe to drive. This place sells lemons and disrespectful employees.

I recently bought a 2016 Mazda 6 I Touring from Fred Martin Super Store. I had a very good experience! Thank you to Andrew Gradwohl and everyone for working with me to get me into my new car. The car buying process is usually very difficult and unpleasant at other places. It was was smooth here. They made sure that my car was detailed and ready to go. They even delivered the to me in the Cleveland area. O was very impressed! A friend recommended this place to me. I will recommend Fred Martin Super store to my family and friends. Thank you again Andrew!