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Acura of Auburn

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (112 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
(855) 360-3244 (855) 360-3244

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Auburn from DealerRater.

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Bill peluso

Zack was extremely helpful a nice sense of humor a pleasure working with him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New MDX

My husband and I just purchased a brand new MDX from Acura of Auburn and had a great experience. Zach was our salesman and he made the process enjoyable and pressure free. We felt like we got a great deal and were treated with respect. We will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying an MDX

We bought our MDX from Don! He was wonderful! My husband and I didn't feel any pressure about buying this car . I would highly recommend buying a car from Don at Acura of Auburn

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

I traded in my Lexus RX350 with 135K miles. They gave me a good price for the trade. I purchased a 1 owner 2015 Chevy Silverado 2500 with all of the features I was looking for. I found it on-line through Cars.com. The whole sales process was a no pressure delight thanks to our salesman Zach and whole Acura of Auburn team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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very good dealership

I purchased Acura 2017 RDX. I really like the vehicle. The sale consultant Bob Riel, Jr made the whole process stress free. He is very professional. General Manager, Ken Bowen, business manager Denny meadows also helped a lot in trade in my old car and finance my new car. I also got to meet the service person. overall, I have a wonderful experienced in this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My first Acura!!!

Bought a certified pre-owned Acura MDX and love it!!! Will definitely be back there for the next vehicle!! My husband has bought 3 Acura TSX' there and will be going back to get his 4th!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, Knowledgeable, Helpful

I had a great experience in dealing with Acura of Auburn. Zach was very professional, knowledgeable, answered all my question & was a pleasure to deal with. I highly recommend this dealership: Class Act!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Talk about service...

My current lease was up (BMW) and since I had decided to take some time off (quit my job), I was in no hurry for a new car. Well, a job offer came a long I had to buy ASAP! After trips to Infiniti, Audi and Mercedes, out last stop was at Acura of Auburn. I saw 2 models I loved and Zach gave me the details on both. He answered my 87 questions, professional and patiently. He knew I wanted to lease so we got that out of the way pretty quickly, giving me the numbers for each just in case that would be a factor in y choice, which it was! I decided on a SUV, signed what I needed to sign AN AMAZING DEAL AND PAYMENT WAS EXACTLY WHAT I WANTED TO SPEND, NOT 1 PENNY MORE! Guess what? I changed my mind, returned to the dealer first thing the next morning and Nat the sales manager helped me. He too was professional and patient! The paperwork was redone and not a pissy attitude to be found. I am now the proud owner of a beautiful TLX! Thank you Zach, Nate and Denny!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car dealer!

Traded a Toyota Highlander for a brand new Acura RDX. Zach and Nathan were great to work with! Best and easiest car experience my husband and I have ever had. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car dealer!

Traded a Toyota Highlander for a brand new Acura RDX. Zach and Nathan were great to work with! Best and easiest car experience my husband and I have ever had. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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