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Acura of Auburn

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (112 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
(855) 360-3244 (855) 360-3244

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Auburn from DealerRater.

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Excellent Experience!!

I highly recommend Acura of Auburn! My salesperson, Zach Reed, was fantastic. He was extremely patient with this indecisive buyer... My overall buying experience was fabulous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

After having a vehicle totaled on the highway at the end of May, my search for a new vehicle was pushed up quite suddenly. I Purchased a used 2013 Ford Escape Titanium a couple of weeks ago, and I couldn't be happier! Not only did Zach help me find just the vehicle to fit my needs/wants, and price point, his professional, courteous manner and low pressure, straight to the point approach, made the whole process of getting in a new(to me) vehicle absolutely painless, and rather enjoyable. I'll look forward to coming back in a few years to upgrade to a brand new Acura! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

friendly and great service

I recommend Acura for the great service and presentation on my new vehicle Don was excellent taking me through the vehicle with all the updates in technology and how to use it all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The only place I'd ever buy a car for myself or my family

I've been a customer of Acura of Auburn for about 12 years. That should say something in and of itself that our relationship's lasted longer than my first marriage. The sales team and the service team have always been professional, friendly and worked with me as a partner in deciding on both car purchases and repair decisions. They negotiate reasonably and tranparently and are focused on building a long term relationship vs. making the most money on a single transaction. This is the only dealership in my 40+ years of car buying with which I haven't needed a shower after dealing with the salesmen. I heartily recommend them for any purchase or lease, be it new, pre-owned or used.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Painless and enjoyable as always

I've been a customer of Acura of Auburn for about 12 years. That should say something in and of itself that our relationship's lasted longer than my first marriage. The sales team and the service team have always been professional, friendly and worked with me as a partner in deciding on both car purchases and repair decisions. They negotiate reasonably and tranparently and are focused on building a long term relationship vs. making the most money on a single transaction. This is the only dealership in my 40+ years of car buying with which I haven't needed a shower after dealing with the salesmen. I heartily recommend them for any purchase or lease, be it new, pre-owned or used.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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PLEASANT & PROFESSIONAL EXPERIENCE

DON HEATH WAS VERY PLEASANT, KNOWLEDGABLE, PROFESSIONAL AND LOW KEY. MY WIFE AND I WERE ON THE FENCE ABOUT WHAT TO BUY UNTIL WE STARTED A DIALOGUE WITH DON. THE DECISION BECAME EASY, WE WERE BUYING FROM HIM! EVERY STEP OF THE WAY WAS A GREAT EXPERIENCE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic Dealer!

I traded in a 2012 Honda Accord with low mileage and got a great price for my trade. I leased a 2016 RDX with the Advanced Package and I love it. I had never leased a car before but they showed me the advantages of leasing vs buying. I typically only drive 8,000 to 10,000 miles a year since I retired. After my husband and I went over their figures for a few days, we agreed with the dealer that a leasing plan made more sense for our situation. Denny & Nate were a pleasure to do business with. I would definitely buy from them again and I love my RDX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No hassle and no pressure.

I traded in a 2012 Honda Accord with low mileage and got a great price for my trade. I leased a 2016 RDX with the Advanced Package and I love it. I had never leased a car before but they showed me the advantages of leasing vs buying. I typically only drive 8,000 to 10,000 miles a year since I retired and after my husband and I went over their figures for a few days, we agreed with the dealer that a leasing plan made more sense for our situation. Denny & Nate were a pleasure to do business with. I would definitely buy from them again and I love my RDX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great People, Great Buying Experience.

I've been doing business with Acura of Auburn for 15 years. I would never hesitate to recommend them to friends and family. Quality all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quality People, Great Experience!

I have been using Acura of Auburn for over 15 years. I would not hesitate to recommend them to friends and family. Can't beat them for sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.