Reviews
Write a reviewPyrchased a RDX
Purchased a 2018 RDX. The overall experience was professional and easy. The individuals at Acura of Auburn were great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Professional and Mother
My husband and I recently purchased an Acura MDX Sport Hybrid from Acura of Auburn. This is the third MDX I have owned and the second one purchased new from Acura of Auburn. I have wanted to try a hybrid vehicle for some time and was excited to see that Acura developed a MDX hybrid option. The sales staff at Acura of Auburn made the purchase, trade-in process and transition into the new vehicle seamless; and accommodated our requests and schedules. My past positive experience with the Service Department is another reason I chose to purchase a vehicle at Acura of Auburn.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Acura of Auburn
My husband and I recently purchased an Acura MDX Sport Hybrid from Acura of Auburn. This is the third MDX I have owned and the second one purchased new from Acura of Auburn. I have wanted to try a hybrid vehicle for some time and was excited to see that Acura developed a MDX hybrid option. The sales staff at Acura of Auburn made the purchase, trade-in process and transition into the new vehicle seamless; and accommodated our requests and schedules. My past positive experience with the Service Department is another reason I chose to purchase a vehicle at Acura of Auburn.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
MaryB
My husband and I just recently purchased our 2017 RDX from Acura of Auburn. This is our third acura we have purchased from this dealership. Our experience with the sales staff is always a pleasurable one with no pressure. My thanks to Alex, Don and Nate. I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Acura of Auburn
This was the most pleasant and easiest experience purchasing a car. Zach is extremely knowledgeable and pleasant. He really listens and understands. Within minutes Zach showed me the perfect auto at the perfect price. He then delivered the vehicle 70 miles and a state away, and assisted me in registering it. I highly recommend Zach and Acura of Auburn to everyone. It is the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dealer of preference
This is our 4th Acura purchase from this dealership. Don Heath is one of the top reasons we use this dealerships. This is a repeat purchase with him. His personality, knowledge guidance and overall genuineness is appreciated when purchasing a vehicle. He's courteous & always goes above & beyond to make sure we are completely sadisfied with our new car. The sales manager, Denny Meadows,is also a pleasure to work with. In fact from Jeff Neal's entire service team it's a pleasure to deal with them all. Everyone at this dealership has always portrayed their willingness to work as a team for the best outcome for their customer. Respectfully, Michael & Janet R.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Experience
It was my first time buying my own car and during the time frame of me searching for a vehicle, I have came across many pushy or unprofessional dealerships that made my buying my first car experience not so good. But once I stepped foot into Acura of Auburn, I was highly impressed with their amazing customer service and professionalism. Si was the salesman that help me and guided me although out the process and made everything easy and comfortable. Because of the profound service I received, I left with a shiny Hyundai Sonata. Acura of Auburn, thank you for making this experience a memorable one !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience with Don and Nathan
My wife and I purchased our new RDX from Acura of Auburn a few weeks ago. This is the second Acura my family has purchased from Don and the team and they are the best around. We live a great distance away, but still come back to Acura of Auburn for the great experience and fair price. We highly recommend Acura of Auburn to all of our friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
My wife and I bought a new RDX from Acura of Auburn. We dealt with Don and Gabrielle. the whole process from start to finish was great. Highly recommend the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
I can't say enough about Jeff and the service team at Acura of Auburn. They have gone above and beyond for me on multiple occasions. They always offer excellent service at a fair price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair