Reviews
Oil Change
My service rep was very helpful and got me out of the quickly! Which was greatly appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Return Customer
This is the third used vehicle that we purchased at Ford of Westborough. We traded in our old Explorer for a newer one. The experience was pretty quick and easy (for a car purchase)! David was very patient and let me drive several vehicles as I researched options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marie Hamilton Sales Rep
Sales Rep was excellent !!! I would recommend her to my family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
claims representative
marie Hamilton and jonathan were wonderful to work with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience! Highly recommended!
We had a fantastic experience at Herb Chambers of Westborough! All of the staff were very knowledgeable and friendly. Our salesperson, Brenda, was exceptional. It was like talking to a friend. Highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience!
We had a fantastic experience at Herb Chambers of Westborough. The staff are friendly and knowledgeable. Our salesperson, Brenda, was great! It was like talking to a friend, no pressure, and a fun experience. I highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
review on service
amazing service and attention to detail. made an appointment and did not wait. updated about status and what was needed. great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2012 Mustang GT Service Review
Very happy with service - easy to book online, great service rep advising of maintenance options, comfortable waiting area with wifi & refreshments, service completed timely & as planned.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Dealership Experience
This is my 5th new vehicle I have bought from Herb Chambers Ford in Westborough over the years and am as satisfied with my buying experience now as I was in my 4 previous purchases. If you want a great deal on a new or used vehicle... I highly recommend Herb Chambers Ford of Westborough. I am a customer for life
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2018 Ford Explorer Purchase
Typically dislike experience of purchasing a new vehicle; however, thie experience at Herb Chambers Ford of Westborough was pretty pleasant! Saw the vehicle I wanted on Ford website...drove 1hr to dealership & after some negotiating we came to a reasonable agreement! Next business day was able to pick it up & drive it home!! Totally love my new Ford Explorer!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car