Reviews
2004 Lincoln LS repair
Quick,efficient and cost effective! The staff was very helpful, clear and concise in their approach to my service experience. I would highly recommend the service at Herb Chambers Ford to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom Norris
Guys are awesome as always they fixed everything I asked washed and on time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was great and very easy
The process was smooth and pleasant thanks to the friendly and helpful people. Really enjoying being out and about; hoping to have this car around for awhile. Couldn't be happier so far. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The right people
Michael Ganas is excellent in explaining what needs to be done, how long it will take, why it is important ( or not) and the cost. I am always treated with respect and never talked down to or made to feel ignorant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased 2018 F 150.
Great selction of F 150's I was looking for. Great value for trade. Great price on new vehicle. Sales staff were all very helpful. Excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don’t waste precious time!
Easily the best deal for my new 2018 Explorer! I got the bet deal on both ends (my trade and my buy) and it was quick and painless!! I went to 6 other dealers all over New England, the closest was $4300 more expensive and they gave me $2200 less for my trade! If you have ever purchased a car, they never do that!! Worth your time and will save you money!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a new Ford Explorer
I went to look at new explorers. I was greeted by Mr. Paul Scannell. He was pleasant, professional, kind, courteous, and very friendly. Over the next several hours, days I decided to purchase a new 2018 Explorer. There was no pressure by Paul. He clearly explained, in detail, about cost, payments, warranties, etc.. I truly could not have been happier with the entire experience. He showed me several vehicles and allowed me to decide which one was suitable for my families needs. I then spoke with Doug in financing. Again, he was wonderful. Spent the time explaining all the paperwork while at the same time being friendly and a gentleman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us. Glad you had a great experience with us and was able to find the right car for you. Wishing you many happy miles and look forward to your next visit. Best, Miguel Silva, General Manager.
Excellent
Professional, courteous, and fair. One of the more pleasurable car buying experiences I have ever had. I highly recommend purchasing from this dealership. Great job!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You can’t beat the service
I have owned for Ford explores in the last 15 years and still bought them from previous dealerships. My newest 2018 explore I bought at Marlborough Ford and The service has been by far above and beyond! Unfortunately I hit a rock in popped a tire and not only did they go above and beyond and get the specific tire I needed to get, I was in and out in less than 30 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. -Miguel Silva, General Manager.
Excellent new car purchase!!
I was very satisfied with my new Mustang purchase. All the salespeople worked together as a team to help me get this deal done. They even delivered it to my house!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. Glad you had a positive experience with us, happy miles! -Miguel Silva, General Manager.