Herb Chambers Ford of Westborough

4.7
(855 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
(877) 326-3668 (877) 326-3668

Reviews

4.7
(855 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Herb Chambers Ford of Westborough from DealerRater.

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5.0

A very friendly and all round pleasant experience buying...

A very friendly and all round pleasant experience buying a vehicle from this dealership ,especially with the help of our sales lady Marie H.

5.0

Had our F150 serviced this past Saturday, 20 Feb 2021....

Had our F150 serviced this past Saturday, 20 Feb 2021. The service was exceptional, detailed, with a full report at the end. The staff were great, welcoming, and answered all of my questions.

5.0

F150 Serviced

Had our F150 serviced this past Saturday, 20 Feb 2021. The service was exceptional, detailed, with a full report at the end. The staff were great, welcoming, and answered all of my questions.

5.0

Good service- did exactly what they said they would do...

Good service- did exactly what they said they would do on time- feel satisfied- will recommend

Dealer response

We're glad to hear you feel satisfied with your care! Thank you for being a Herb Chambers Ford of Westborough customer!

5.0

Everyone is super nice and helpful. The work they do is...

Everyone is super nice and helpful. The work they do is efficient and professional. I highly recommend them for all your auto needs.

Dealer response

Thank you so much! We're truly grateful to have you as a Herb Chambers Ford of Westborough customer and look forward to your next visit!

5.0

I am very satisfied with the latest service by the Ford...

I am very satisfied with the latest service by the Ford dealership at West boughoro, MA.

Dealer response

We're so happy to hear this! Thank you for visiting us here at Herb Chambers Ford of Westborough. We hope to see you again next time!

5.0

Tony the service representative took excellent care by...

Tony the service representative took excellent care by listening and understanding my problem with my car. Tony explained in detail what kind of service my car needed. When the car was repaired, Tony went over all the repair details. Tony knows his job and does this extremely professional which makes him above reproach.

Dealer response

Thank you for the wonderful review! Tony is a fantastic asset to our team and we'll be sure to share these kind comments with him. We appreciate you visiting us here at Herb Chambers Ford of Westborough and we hope to see you again next time!

5.0

Very good service. Timely and professional I like the...

Very good service. Timely and professional I like the washing of car. Also the low pressure is good also. I will rerun also. Thank you

Consumer response

Assad John

Dealer response

Thanks for your excellent review, Brad! Our team looks forward to working with you again at Herb Chambers Ford of Westborough!

5.0

Service advisor was extremely thorough and listened to...

Service advisor was extremely thorough and listened to the issues we had with the vehicle. Outlined everything we would need for the vehicle and were not pushy about getting it done. Knowing how busy their shop was, the turn around was still very fast. Highlight recommend. Heather with the service department was outstanding through the entire process.

Dealer response

Thank you for this wonderful feedback! We appreciate you trusting Herb Chambers Ford of Westborough with your vehicle and are thrilled to hear that our team made the experience a great one for you. Thanks again for the kind words and please don't hesitate to reach out if there's anything else we can do for you!

5.0

Great place nothing but the best people from service to...

Great place nothing but the best people from service to sales! Heather in service is the best.Always pleasant professional and thorough! Service is timely and complete excellent all around

Dealer response

Hello, Carla and Pete! Thank you so much for your awesome review! We appreciate you!