Skip to main content

AutoMax Preowned Framingham

(1,377 reviews)
Visit AutoMax Preowned Framingham
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(508) 251-5016 (508) 251-5016

Reviews

(1,377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoMax Preowned Framingham from DealerRater.

Want to share your experience with this dealership?

Write a review

Very unprofessional

Salesman was showing a different car. Once we signed the paperwork manager came and told us its diffrent car with accident that has broken bumper. It was very unprofessional. We end up taking our signed papers back and left the facility. Don’t recommend going there atall.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Full of crap

This place is full of crap. Salesman doesn’t have idea what they are doing or what car they are selling. Manager has no courtesy to apologize for mistake.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful Experience

When we arrived Mike greeted us right away. I felt no pressure what so ever and the whole staff was very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy buying experience

Bought my second car from auto max, easy, friendly, and professional buying experience. Matt helped me decide on the car I want and got everuthing done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Automax sales

Matheus is a pro he was able to find me a car and let me drive it out the same day. Very professional Thanks Matt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

I bought my first car at automax in Framingham! Got almost a brand new car for under marker value. Very caring staff and a very enjoyable process! Ask for Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They are Crooks. Stay away.

I purchased a $44k vehicle from them thinking they're a legitimate business. Their building looks like a real dealership but believe me they are crooks. The car I purchased was involved in an accident however it wasn't shown in the vehicle history. they just painted the bumper and changed the headlight. They never serviced the car or detail it prior to delivery. They also replaced the factory 20" rims with 19" I ended up trading the car after six weeks loosing $6K. They are the biggest crooks I have ever dealt with. Do yourself a favor and STAY AWAY FROM THIS PLACE. YOU WILL REGRET IT AS I DO IF YOU BUY FROM THEM.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

I worked with Paul DiCarlo. I got no big sales pitch and I didn’t have to meet and be swayed by three or four managers. Paul gave me the info I asked for with straight answers. No talking in circles. Just to the points I needed answered.. We went for a test drive and I bought the Truck. After I got the truck home I noticed a problem with the back door which wasn’t covered under warranty. I got an estimate told Paul he sent me a check to have it fixed. Good guy. Jose Olivera was the finance man on the deal. He was a no hype straight answer guy as well. I signed papers and was out very quickly. I hate the drag out process and these guys got right to it. No bull. I’ve already told people that this is the place to buy a car. I live in New York City. They are based in Massachusetts. I would still travel there next time. Very professional and I didn’t feel like I got taken by some side winder. Plus they give you a free bag of popcorn after the sale. Satisfied customer Shane

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Hire people who solve damage to your customers!

12 months waiting for an extortion on my credit card after a double improper charge! Your post seeing is a disgrace! Hire people who solve damage to your customers!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Purchased a 2019 car

Matt was very helpful and easy to work with. Spent the time to go over the 4 cars I looked at and helped me have a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No