Reviews
Mike is the best
Mike it’s so knowledgeable and he helped me to take the best car for the best price ever ! I would highly recommend him and automax !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
Mike was awesome, I wanted the rubber mats for my Audi Q3 and he managed to get them for me before I picked up my car!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
Mike not only took the time to discuss other vehicles but was knowledgeable about the vehicle I came to see. I bought the car at a very good price. Their staff is “top notch”
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service
Mike was great to deal with. Excellent customer service. He was patient and answered all my questions. I am so happy with my new car and the service Mike provided. Thank you Mike!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Experience
Vinnie was very helpful and informative, not pushy at all,very friendly, outgoing and professional. I would recommend getting a car here, is a great experience
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeep wrangler
It was my first time at AutoMax in Framingham and I was very impressed with Raphael. He was very friendly and did not pressure me in any way in my decession to buy my jeep. I would recommend this dealer to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!!
Had a great experience, with Automax. Found the a truck I was looking for on Cargurus and set up a time to come check it out. I’ve been on the hunt for a Ram 1500 for a while and most of what I have been finding were 2016-2017 in my price range, they had a 2018 sport and it turns out it still had ¾ of the factory warranty on it which sweetened the deal even more. Met with Chris Trombley to check it out, the process went very smooth. I didn't feel pressured to purchase anything and he was helpful to answer any questions I had. Purchased the vehicle and had them throw on new tires and a bed liner and it was all done within a few days! I ended up financing with one of their affiliated banks because BOA doesn't work with independent dealers, they were very close to my rate and I needed gap insurance so it worked out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Stream lined the process for us , start to finish everything. Test drive, trade appraisal, financing, insurance and RMV done and out the door in a couple hours. Would definitely go here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great experience! Sale specialist: Matheus Correa
I could not have been more impressed with this experience, in particular, the specialist Matheus Correa, who is extremely professional and committed to provide the costumers 100% satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
terrible post total loss assistance/warranty can
Me and my husband purchased a vehicle with Automax , it was a great vehicle for the past 3 years. unfortunately our car was totaled last month by our insurance carrier right in the middle of us moving to another state. we have been trying to cancel our extended warranty for over a month with no help from the financial advisor that we had no the manager Adler! we were told that our information was in storage two weeks ago, since then we have emailed 3 times, called and left numerous messages with no email back or call back from this advisor luis or his manager adler. this is very unfortunate! our gap claim cannot move forward with the help of this dealership with canceling our warranty and we have not gotten any help! it was so easy to collect our funds but now that we need real help there is no one avail and only voicemails without a response! I would not suggest this location at all! when purchasing a vehicle it not only about the quality of the vehicle yet the customer service behind it! when a contract is signed one must take the responsibly to help until the end of that contract! if I could give this location zero stars I would. I am extremely disappointed in the service that we have received here!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase