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Colonial Chevrolet

(2,158 reviews)
Visit Colonial Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2016 state dealer award 2014 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 631-0635 (978) 631-0635
Used (978) 631-0619 (978) 631-0619
Service (978) 631-0629 (978) 631-0629

Reviews

(2,158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Chevrolet from DealerRater.

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Service visit 10/23/15 ...

Pleased with our recent visit to Colonial Chevrolet for service on our 2014 Impala. We do however, have to return in order to correct a problem with the stuck sun shade for the moon roof. We were told that it would require about three hours work to repair the sun shade problem. We will schedule another appointment at a later date when we will have more wait time to spend. Thank you ... John & Lorraine Sullivan (cust. # 38813)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Purchased 2016 Traverse

My salesman Luke Ealey and business manager Shaune Conway made the purchase of are 2016 Traverse simple and painless ,both were very helpful and knowledgeable .Great guys and dealership !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people at Colonial Chevorlet Acton- Best I have had

The Business Development Director and the Salesman Miguael were very good to deal with. They did not put any pressure for the sale and patiently answered all questions. With the help of the manager they also arrange for the best financing that was very competitive. I look forward to future visits to the dealership for scheduled maintenance. I highly recommend this dealership. Nice folks. Oh- They also gave me the best possible deal on the car. Very Happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent first service experience.....

Just in for the first oil change.......very impressed as to how the entire process went. Good for me as I have mobility issues.....drove right into the garage. No need to walk on wet or icy surfaces........straight into waiting area. Clean, comfortable and fast. Loved the entire experience....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Cozy, Clean, and Polite

It was only my first time at Colonial in Acton. I needed a service on my truck since other dealerships were to far away. I chose this one and it was a very good choice. While waiting I got to watch TV and browse the showroom. I like the look of the classic car photos on the walls. Nice touch there. The biggest thing for me is that everyone spoke English.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5 STAR SALES AND CUSTOMER SERVICE RATING!!!!

I RECENTLY PURCHASED A CAR FROM THIS DEALERSHIP.YOU WALK IN THE DOOR AND YOU INSTANTLY FEEL RELAXED.ABSOLUTELY NO PRESSURE FROM THE SALES STAFF WHO TOOK THE TIME TO ANSWER ALL MY QUESTIONS AND LET ME TAKE A HASSLE FREE TEST DRIVE.THANK YOU TO DAVE,TANIA,JOHN,MIKE AND SHAUNE FOR AN OUTSTANDING EXPERIENCE AT THIS LOCATION.YOUR EFFORTS WERE GREATLY APPRECIATED!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Dealership

The atmosphere at Colonial Chevy is very relaxed and they are also great to deal with. The best car shopping experience that I've had by far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

This is the second truck we have bought from them, they made it go as smoothly as possible . We will definitely be back. They worked hard to get to a price we could work with I am very happy with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Treated like family.

second brand new truck in 2 yrs.. they couldnt make it more easier. great trade in price...and great price on my new truck...wouldnt have it any other way. many thanks to Joe Pellegrini and Shaune Conway.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer care.

Colonials customer care was excellent. I am very pleased with my experience at Colonial Chevrolet, from the sales dept. to the service dept.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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