Reviews
Service visit 10/23/15 ...
Pleased with our recent visit to Colonial Chevrolet for service on our 2014 Impala. We do however, have to return in order to correct a problem with the stuck sun shade for the moon roof. We were told that it would require about three hours work to repair the sun shade problem. We will schedule another appointment at a later date when we will have more wait time to spend. Thank you ... John & Lorraine Sullivan (cust. # 38813)
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchased 2016 Traverse
My salesman Luke Ealey and business manager Shaune Conway made the purchase of are 2016 Traverse simple and painless ,both were very helpful and knowledgeable .Great guys and dealership !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great people at Colonial Chevorlet Acton- Best I have had
The Business Development Director and the Salesman Miguael were very good to deal with. They did not put any pressure for the sale and patiently answered all questions. With the help of the manager they also arrange for the best financing that was very competitive. I look forward to future visits to the dealership for scheduled maintenance. I highly recommend this dealership. Nice folks. Oh- They also gave me the best possible deal on the car. Very Happy
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent first service experience.....
Just in for the first oil change.......very impressed as to how the entire process went. Good for me as I have mobility issues.....drove right into the garage. No need to walk on wet or icy surfaces........straight into waiting area. Clean, comfortable and fast. Loved the entire experience....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cozy, Clean, and Polite
It was only my first time at Colonial in Acton. I needed a service on my truck since other dealerships were to far away. I chose this one and it was a very good choice. While waiting I got to watch TV and browse the showroom. I like the look of the classic car photos on the walls. Nice touch there. The biggest thing for me is that everyone spoke English.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
5 STAR SALES AND CUSTOMER SERVICE RATING!!!!
I RECENTLY PURCHASED A CAR FROM THIS DEALERSHIP.YOU WALK IN THE DOOR AND YOU INSTANTLY FEEL RELAXED.ABSOLUTELY NO PRESSURE FROM THE SALES STAFF WHO TOOK THE TIME TO ANSWER ALL MY QUESTIONS AND LET ME TAKE A HASSLE FREE TEST DRIVE.THANK YOU TO DAVE,TANIA,JOHN,MIKE AND SHAUNE FOR AN OUTSTANDING EXPERIENCE AT THIS LOCATION.YOUR EFFORTS WERE GREATLY APPRECIATED!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Dealership
The atmosphere at Colonial Chevy is very relaxed and they are also great to deal with. The best car shopping experience that I've had by far.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
This is the second truck we have bought from them, they made it go as smoothly as possible . We will definitely be back. They worked hard to get to a price we could work with I am very happy with my experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Treated like family.
second brand new truck in 2 yrs.. they couldnt make it more easier. great trade in price...and great price on my new truck...wouldnt have it any other way. many thanks to Joe Pellegrini and Shaune Conway.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer care.
Colonials customer care was excellent. I am very pleased with my experience at Colonial Chevrolet, from the sales dept. to the service dept.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase