Reviews
We were very pleased while working with Minuteman on a...
We were very pleased while working with Minuteman on a recent lease. They made the process super easy and we felt very comfortable/at ease with them (not always the case with car dealerships). We worked with Tim Bishop and he was terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a new Jetta from Tim Bishop this week at Minuteman...
Bought a new Jetta from Tim Bishop this week at Minuteman VW. Tim is super knowledgeable and helpful. I was able to get a great car, great price and Tim delivered with a quick turnaround that was much appreciated! Also financed through VW great deals this week:). Will definitely recommend MinutemanVW to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and professional dealer staffed with helpful...
Friendly and professional dealer staffed with helpful sales and tech people. Purchased a new left-over 2020 VW JETTA and I'm very happy with my purchase. Was a problem with a stone pebble stuck in the brake rotor but the folks at Minuteman fixed it right away. They ordered VW parts and the service manager was great in replacing the damaged part ASAP. Car runs great and I'm very happy with the price, service and follow-up with Minuteman. If your in the market for a German engineered car these folks are a great dealer and resource.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic experience working with Tim on a 2017 GTI. The...
Fantastic experience working with Tim on a 2017 GTI. The whole experience was simple, transparent, and fair. Would work with Tim again in a heartbeat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to have "hit the mark" , Tim works hard to exceed expectations.
If I could give Minuteman Volkswagen 10 stars I would!...
If I could give Minuteman Volkswagen 10 stars I would! From the minute I walked in the door I was comfortable and at ease with the entire car buying process. Tim Bishop was welcoming and patient even though I was there without an appointment. He answered every question and when I said I needed to think about the decision, he told me to take my time. He answered all my follow up questions and was as excited as I was when I picked up my car. I cannot stress enough how wonderful everyone at Minuteman was to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you are looking for a vehicle without any pressure or...
If you are looking for a vehicle without any pressure or hassel, Minuteman Volkswagen is the place to go! Tim Bishop was our salesman and you would've thought he was someone we had known forever. I cannot tell you how comfortable he made my husband and me feel. He took his time, told us what vehicle he thought would be best for me (after we asked him) and made the whole process so simple. We came over Friday afternoon, took the car for a ride and loved it then came back Saturday morning to do the finance paperwork with John Doucette. John pointed out the different benefits to financing and how we were really ahead of the game. When we left we felt like we had gained two new friends. The car we bought was a 2018 Volkswagon Tiguan and it was spotless!! I've had it a week now and love it. It runs so smooth, easy to get in and out of (I am a senior), gets great gas mileage and is easy to park. My husband had seen a VW on the highway and thought it looked nice. We had no intention of buying one but after visiting Minuteman and seeing their selection of certified vehicles, we were sold. Tim's patience with my hundred questions was outstanding! We have no hesitation recommending Tim and John and Minuteman VW for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the support. Tim and John work hard to exceed customer expectations and practice their craft to satisfy the customer.
These two men are.valued employees and know how to deal with customers. You are lucky to have them! Jean Gallant
Today marks 1 month since I bought my “new to me” 2018 VW...
Today marks 1 month since I bought my “new to me” 2018 VW Tiguan SE. I must say, I really do like this vehicle. In fact, I love it. It’s roomy, has some great thought out features and it is solid. But I wanted to give a shout out to Minuteman Volkswagen in Bedford. We all probably know the dread of having to negotiate with dealerships. In my 40 years of buying cars, there isn’t one dealer I could rave about until now. Minuteman VW is different. With Grateful Dead music looping in the background, the atmosphere is low key and laid back. My salesman, Anthony, was fun and incredible to work with. And since the sale, the dealership has followed up with me numerous times to make sure I was happy and my expectations were met. Today, I took it in for some minor warranty work and they treated me like they did first day I stepped into the dealership - with kindness, courtesy and respect. The sales, finance, service and parts department personnel are stellar. Anthony, John, Timmy, Christian and the rest of the team, thank you. You know I will be back to hang out with you all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Superb services from Tim Bishop, Tim Pulo and John...
Superb services from Tim Bishop, Tim Pulo and John Doucette! Every step was smooth and convenient- and most of it were done by phone! All we had to do is literally sign and drive! Would definitely recommend this team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just purchased a 2016 Ford Escape!!Tim Bishop made this...
I just purchased a 2016 Ford Escape!!Tim Bishop made this experience so wonderful!! He was so nice and helpful with all of my daughter's and my questions and concerns, everything very professional and honest. Thank you so much to all of you at Minuteman, definitely will recommend you to all of our family and friends!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’d be doing all potential clients a disservice if I...
I’d be doing all potential clients a disservice if I didn’t write about Tim. Tim was the absolute best. His experience helped me find the perfect car for me—a VW Beetle convertible that sparks so much joy every time I drive it. The process was so smooth and I learned so much about cars from Tim in the hour I met with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leah So happy to assist!