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Bonnell Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bonnell Ford from DealerRater.

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Good work at Bonell Ford

Had issue with the brakes. It was resolved to my complete satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Richard, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Service

The experience was quick and easy. The staff was friendly and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience

Richard was helpful and professional. Great buying experience, shop here first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trustworthy and Reliable. Great Customer Service

This week was the first time that my car was serviced here and they now have a customer for life. If you are like me and your car is your baby, go here, because they'll treat it like so. I got estimates on repair work without feeling the pressure of "fixing things right away". I feel confident in their work and the very thorough diagnosis of the car's health.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

Good customer service. They were very prompt with my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Stacey

Overall excellent experience People friendly , dine in timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Ford F-150 King Ranch

Ben and Ken were extremely easy, friendly and super helpful. I am going to shop for all my vehicles for my family from now on if this is the service provided by Bonell Ford. These two were fantastic! I?m recommending them to all I know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying

Very relaxed experience with no sales pressure. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Albert, we are very happy to have provided you with such a positive experience! We hope to be of service to you again. Take care!

Review of Bonnell Ford

I can't speak highly enough about my experience about buying my F 150 at Bonnell . My salesman Richard and Ken Verille made the buying experience at Bonnell a pleasure. Both were extremely helpful . Richard even delivered the truck to my home. I would highly recommend purchasing a Ford product from Bonnell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bonnell Service

As always, Bonnell Ford provided great service. The staff is friendly and helpful got me in and out as quickly as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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