Reviews
Write a reviewGreat Experience...ask for Robert Klein
Most painless buying experience ever. I loath, dread, abhor, etc buying cars and the typical smarmy-ness of the process. Working with Robert was the exact opposite of smarmy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMW of Peabody
Outstanding service and experience buying our car. Dave was there to answer all of our questions and was great to work with. We will certainly be going back to purchase our next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
car buyer
I am a long time Peabody BMW customer having purchased and serviced multiple cars. I have always been very satisfied with all aspects of the organization
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMW of Peabody is best place to purchase a CPO
Even though BMW OF PEABODY is 45 minutes away from my house this is the only place I will go! A year ago I gave Jamie McCoy specifics of an X3 that I wanted to purchase and is soon as it came in he called me . The whole process of buying the car was so simple it only took 45 minutes and two days later I had my brand-new CPO X3.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great sale experience, even better service exp!
These guys are always amazing, attentive to all of our needs, flexible and pay as much attention to details as our BMW family does.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership, impeccable service.
I have been buying cars from BMW of Peabody for nearly 20 years. My latest purchase, a brand new 7 series, was once again a wonderful experience. My sales person Jeff Benoit and the entire staff at BMW of Peabody continue to provide me with an unparalleled level of service. Great Job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Service Reps & Best Mechanics
Rob, Gregg and Matt compose an awesome team, outdone only by their top mechanical specialists. Joseph Tamara has diagnosed and perfectly fixed every problem I have ever had, and he holds his staff to the same high standards. Top of the line!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Highly recommend
From sales to the service, this dealership goes beyond any that I have bought from in my 40 yeas of buying/servicing cars. My service advisor, each and every time, goes out of his way to ensure the job is done right the first time, with minimal inconvenience! The high level of kindness and professionalism never changes amongst everyone here. Rick, Alex, Rob and Greg work tirelessly to ensure every visit, no matter the reason, is a pleasant experience. They have always stood behind their work and their sales, be it new or used! They offer education, not pressure when buying a vehicle, giving you the tools to find the right fit, while making it a fun experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantastic Experience - Best Purchase Experience
Thank you to Ed and the entire team at BMW Peabody, I've bought a lot of cars in my life and this is by far the best experience I've ever had, I'll be back. If you're in the market for a BMW, these are your guys...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer
Friendly and efficient. The facilities are great and they are always accommodating with loaner cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase