Skip to main content

BMW of Peabody

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 3 awards
2014 state dealer award 2013 state dealer award
2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Peabody from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Experience...ask for Robert Klein

Most painless buying experience ever. I loath, dread, abhor, etc buying cars and the typical smarmy-ness of the process. Working with Robert was the exact opposite of smarmy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

BMW of Peabody

Outstanding service and experience buying our car. Dave was there to answer all of our questions and was great to work with. We will certainly be going back to purchase our next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

car buyer

I am a long time Peabody BMW customer having purchased and serviced multiple cars. I have always been very satisfied with all aspects of the organization

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

BMW of Peabody is best place to purchase a CPO

Even though BMW OF PEABODY is 45 minutes away from my house this is the only place I will go! A year ago I gave Jamie McCoy specifics of an X3 that I wanted to purchase and is soon as it came in he called me . The whole process of buying the car was so simple it only took 45 minutes and two days later I had my brand-new CPO X3.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great sale experience, even better service exp!

These guys are always amazing, attentive to all of our needs, flexible and pay as much attention to details as our BMW family does.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great dealership, impeccable service.

I have been buying cars from BMW of Peabody for nearly 20 years. My latest purchase, a brand new 7 series, was once again a wonderful experience. My sales person Jeff Benoit and the entire staff at BMW of Peabody continue to provide me with an unparalleled level of service. Great Job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best Service Reps & Best Mechanics

Rob, Gregg and Matt compose an awesome team, outdone only by their top mechanical specialists. Joseph Tamara has diagnosed and perfectly fixed every problem I have ever had, and he holds his staff to the same high standards. Top of the line!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Highly recommend

From sales to the service, this dealership goes beyond any that I have bought from in my 40 yeas of buying/servicing cars. My service advisor, each and every time, goes out of his way to ensure the job is done right the first time, with minimal inconvenience! The high level of kindness and professionalism never changes amongst everyone here. Rick, Alex, Rob and Greg work tirelessly to ensure every visit, no matter the reason, is a pleasant experience. They have always stood behind their work and their sales, be it new or used! They offer education, not pressure when buying a vehicle, giving you the tools to find the right fit, while making it a fun experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fantastic Experience - Best Purchase Experience

Thank you to Ed and the entire team at BMW Peabody, I've bought a lot of cars in my life and this is by far the best experience I've ever had, I'll be back. If you're in the market for a BMW, these are your guys...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buyer

Friendly and efficient. The facilities are great and they are always accommodating with loaner cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No