Reviews
Write a reviewMrs Pena
I love my new car and the great service we have from Mr. Lopez!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Always great service
Great service as usual, Anthony is always a pleasure to work with and the valet service is not only convenient but comes with the nicest group of gentlemen!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
THE BEST OF THE BEST PERIOD
ONE OF THE MAIN REASONS I KEEP BUYING BMW VEHICLES IS BECAUSE OF BMW OF PEABODY SERVICE DEPT. IT LIKE NO OTHER PLACE I'VE BEEN A CUSTOMER FOR OVER 20 YEARS
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service, great dealership
I've been going to BMW Peabody for 12 years. Right off the bat, Jamie McCoy helped me find the right car for me. He's helped me find 2 cars since then, and I wouldn't go anywhere else. Jamie never applies pressure - he is just interested in seeing me in the car that I need and want. Service-wise, they are great. There are loaners, the car is always ready when it's supposed to be, Matt Hefron does a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great service
we purchased our convertible new 13 years ago and love it and cannot bear to part with it. the service at this dealership is wonderful and the staff is accommodating. we would never take our car anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hard workers
I went to BMW looking for a vehicle. I first visited BMW in Boston and placed a deposit. Then I saw BMW Peabody had an attractive vehicle. I had to have it. My salesman was Dave Marson. We learned a lot about the electric I3 throughout the process. Financing was a breeze. NEVER had an easier time with it. Only took about 20 minutes start to finish! John P., the general manager, came down to meet me personally after the purchase. After this, I can't see doing business anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maintenance service
I went there for 15,000 miles maintenance service and the estimate time was 2 hour but they just took 1 hour that was really fast than I though.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience
We had a great experience from walking into the dealership to buying a car. Our salesman, Moe, was friendly and informative. He did not pressure us, and was very accommodating. Very pleasant experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Professional Service
As usual, everyone in the service department is professional and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave and Peg
We have recently purchased our 4th and 5th BMW's from BMW of Peabody. We were assisted by Mike Bonacorso who was most courteous, knowledgeable and responsive. He made a sincere effort to address all of our questions and keep us up to date. Our experience with Mike was extremely positive. I would be remiss if I did not mention that one of the primary reasons we keep going back to BMW Peabody is the outstanding service we get from Dave Buchanan and others in the Service Dept.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
