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BMW of Peabody

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (84 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 3 awards
2014 state dealer award 2013 state dealer award
2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Peabody from DealerRater.

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Mrs Pena

I love my new car and the great service we have from Mr. Lopez!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always great service

Great service as usual, Anthony is always a pleasure to work with and the valet service is not only convenient but comes with the nicest group of gentlemen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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THE BEST OF THE BEST PERIOD

ONE OF THE MAIN REASONS I KEEP BUYING BMW VEHICLES IS BECAUSE OF BMW OF PEABODY SERVICE DEPT. IT LIKE NO OTHER PLACE I'VE BEEN A CUSTOMER FOR OVER 20 YEARS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service, great dealership

I've been going to BMW Peabody for 12 years. Right off the bat, Jamie McCoy helped me find the right car for me. He's helped me find 2 cars since then, and I wouldn't go anywhere else. Jamie never applies pressure - he is just interested in seeing me in the car that I need and want. Service-wise, they are great. There are loaners, the car is always ready when it's supposed to be, Matt Hefron does a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great service

we purchased our convertible new 13 years ago and love it and cannot bear to part with it. the service at this dealership is wonderful and the staff is accommodating. we would never take our car anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Hard workers

I went to BMW looking for a vehicle. I first visited BMW in Boston and placed a deposit. Then I saw BMW Peabody had an attractive vehicle. I had to have it. My salesman was Dave Marson. We learned a lot about the electric I3 throughout the process. Financing was a breeze. NEVER had an easier time with it. Only took about 20 minutes start to finish! John P., the general manager, came down to meet me personally after the purchase. After this, I can't see doing business anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Maintenance service

I went there for 15,000 miles maintenance service and the estimate time was 2 hour but they just took 1 hour that was really fast than I though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

We had a great experience from walking into the dealership to buying a car. Our salesman, Moe, was friendly and informative. He did not pressure us, and was very accommodating. Very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Professional Service

As usual, everyone in the service department is professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dave and Peg

We have recently purchased our 4th and 5th BMW's from BMW of Peabody. We were assisted by Mike Bonacorso who was most courteous, knowledgeable and responsive. He made a sincere effort to address all of our questions and keep us up to date. Our experience with Mike was extremely positive. I would be remiss if I did not mention that one of the primary reasons we keep going back to BMW Peabody is the outstanding service we get from Dave Buchanan and others in the Service Dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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