Reviews
Write a reviewBMW Finally!
Great buying experience for my first BMW from Jeff B. Very helpful and made the process stress free. Would certainly recommend BMW of Peabody.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very positive & stress free buying experience
Purchased a Certified Pre-owned 2014 BMW Xdrive 3.5 and was one of my best car purchasing experiences. Moe Beydoun, the salesperson at BMW Peabody had the car waiting for me and ready to go immediately for a test drive. Moe pointed out all the key features of the car and was very knowledgeable. I was satisfied with the price of the vehicle, and the car was in impeccable condition when I picked it up both inside and out. This was my 2nd purchase from BMW Peabody and would recommend this dealership to anyone. The service department also does a phenomenal job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John L
Great customer service & prompt.Friendly,curtious.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frank Lopez BMW of Peabody
This was my best car buying experience. Frank Lopez from BMW of Peabody was very knowledgeable on the vehicle I was purchasing and got me into the vehicle I wanted at the price and monthly payment I was looking for. He went over the 3 different financing options and let me choose what was the best option for me. I was able to order the exact vehicle I wanted and it got delivered in the time frame he said it would. Frank Lopez was referred to me by two friends who both bought vehicles from him at BMW of Peabody. I'm glad I listened to them. The Sales Manager and Finance Manager also took the time and explained things to me and helped get me in the exact vehicle I wanted. All in all I would definitely recommend Frank and the staff at BMW of Peabody. Great buying Experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Badjie
Great service and the repair was good, would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service!
Very satisfied with the BMW Peabody service. Very courteous advisers and staff! I always enjoyed the option to drop off the car prev night and pick up the loaner. Adviser will call next day explain the services needed and rest assured!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great buying experience
Simple straight forward sales staff. Ask for Mohamed!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service department is great !
Service department is great! Very attentive, knowledgeable and quality workmanship!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership!
I have been to many dealerships and I have never been more satisfied with the service, the courtesy, and the level of knowledge at the dealership.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic Experience
I cannot recommend BMW Peabody enough! I had my 2009 BMW 528xi serviced yesterday for the first time with the company. From the time that I made the appointment, to when I left the dealership, I was impressed the entire time. Not only was the work that was done nothing short of 1st class, but the customer service and attention to detail were of the same quality. I look forward to having all of the repairs to my car done here. Thank you again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase