Reviews
Jesse and the team at Lexus of Naperville were so
Jesse and the team at Lexus of Naperville were so incredibly helpful! They answered all of my questions, helped me understand financing options, and made buying my new car so easy! I could not recommend this dealership more!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience with Jesse.
Had a great experience with Jesse. He was super prompt in replying and giving me updates on the status of our vehicle. He talked me through all the features before driving off the lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had an incredible experience at Lexus of
I recently had an incredible experience at Lexus of Naperville, and I can't recommend them enough! From the moment I walked in, the customer service was top-notch—everyone was friendly, attentive, and genuinely eager to help. The facility itself is stunning, with a clean, modern, and welcoming atmosphere that made the whole process enjoyable. A huge shoutout to Jesse, my salesman, who went above and beyond to make sure I found the perfect car. He was knowledgeable, patient, and never pressured me—just an all-around great guy to work with. Thanks to him and the entire team, I drove off the lot feeling like a valued customer. If you're looking for a luxury car buying experience that’s stress-free and enjoyable, Lexus of Naperville is the place to go. I’ll definitely be back for my next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sal helped me acquire a really nice RX 350.
Sal helped me acquire a really nice RX 350. The entire process went smoothly and quickly. Very helpful and friendly staff. I highly recommend Lexus of Naperville
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my 5K service visit, and all it did was solidify
This was my 5K service visit, and all it did was solidify everything I’ve loved about the new Lexus NX 350 Premium I bought from this dealership. My service advisor Ethan was knowledgeable, patient and answered all my questions. My car is running better and smoother than ever following this visit. Plus, you gotta love the warm chocolate chip cookies, coffee bar and fountain soda in the sleek and stylish waiting area. A strong five out of five stars!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful staff.
Very helpful staff. They worked with me to get a great deal. The vehicle I picked is great. They helped me all through the transaction. Highly recommended. Very highly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sal is consistently attentive, informative and reasonable
Sal is consistently attentive, informative and reasonable in his approach to customer interface. Will continue to look forward to dealing with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The whole staff was attentive and courteous….
The whole staff was attentive and courteous…. Jesse was very cordial and took time to address my questions and concerns
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sal was helpful, professional and able to answer our
Sal was helpful, professional and able to answer our questions. He kept us advised of wtge car’s expected arrival.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael Comer did an excellent job of explaining the many
Michael Comer did an excellent job of explaining the many features of our new car. He was patient, clear and thorough. I thank him and the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair