Skip to main content

Lexus of Naperville

(1,316 reviews)
Visit Lexus of Naperville
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–5:00pm
Tuesday 10:00am–8:00pm 7:00am–5:00pm
Wednesday 10:00am–8:00pm 7:00am–5:00pm
Thursday 10:00am–8:00pm 7:00am–5:00pm
Friday 10:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (630) 931-8247 (630) 931-8247
Used (630) 931-8016 (630) 931-8016
Service (630) 297-4443 (630) 297-4443

Reviews

(1,316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Naperville from DealerRater.

Want to share your experience with this dealership?

Write a review

Jesse and the team at Lexus of Naperville were so

Jesse and the team at Lexus of Naperville were so incredibly helpful! They answered all of my questions, helped me understand financing options, and made buying my new car so easy! I could not recommend this dealership more!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had a great experience with Jesse.

Had a great experience with Jesse. He was super prompt in replying and giving me updates on the status of our vehicle. He talked me through all the features before driving off the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I recently had an incredible experience at Lexus of

I recently had an incredible experience at Lexus of Naperville, and I can't recommend them enough! From the moment I walked in, the customer service was top-notch—everyone was friendly, attentive, and genuinely eager to help. The facility itself is stunning, with a clean, modern, and welcoming atmosphere that made the whole process enjoyable. A huge shoutout to Jesse, my salesman, who went above and beyond to make sure I found the perfect car. He was knowledgeable, patient, and never pressured me—just an all-around great guy to work with. Thanks to him and the entire team, I drove off the lot feeling like a valued customer. If you're looking for a luxury car buying experience that’s stress-free and enjoyable, Lexus of Naperville is the place to go. I’ll definitely be back for my next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sal helped me acquire a really nice RX 350.

Sal helped me acquire a really nice RX 350. The entire process went smoothly and quickly. Very helpful and friendly staff. I highly recommend Lexus of Naperville

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was my 5K service visit, and all it did was solidify

This was my 5K service visit, and all it did was solidify everything I’ve loved about the new Lexus NX 350 Premium I bought from this dealership. My service advisor Ethan was knowledgeable, patient and answered all my questions. My car is running better and smoother than ever following this visit. Plus, you gotta love the warm chocolate chip cookies, coffee bar and fountain soda in the sleek and stylish waiting area. A strong five out of five stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very helpful staff.

Very helpful staff. They worked with me to get a great deal. The vehicle I picked is great. They helped me all through the transaction. Highly recommended. Very highly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sal is consistently attentive, informative and reasonable

Sal is consistently attentive, informative and reasonable in his approach to customer interface. Will continue to look forward to dealing with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The whole staff was attentive and courteous….

The whole staff was attentive and courteous…. Jesse was very cordial and took time to address my questions and concerns

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sal was helpful, professional and able to answer our

Sal was helpful, professional and able to answer our questions. He kept us advised of wtge car’s expected arrival.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michael Comer did an excellent job of explaining the many

Michael Comer did an excellent job of explaining the many features of our new car. He was patient, clear and thorough. I thank him and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.