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Lexus of Naperville

(1,325 reviews)
Visit Lexus of Naperville
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–5:00pm
Tuesday 10:00am–8:00pm 7:00am–5:00pm
Wednesday 10:00am–8:00pm 7:00am–5:00pm
Thursday 10:00am–8:00pm 7:00am–5:00pm
Friday 10:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (630) 931-8247 (630) 931-8247
Used (630) 931-8016 (630) 931-8016
Service (630) 297-4443 (630) 297-4443

Reviews

(1,325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Naperville from DealerRater.

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Bought a 2025 Lexus TX from Dylan, easy process and quick

Bought a 2025 Lexus TX from Dylan, easy process and quick service for add-ons. I don’t even live in the area, but saw what I wanted on the internet. Drove it home next day.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The staff at Lexus of Naperville continues to exceed

The staff at Lexus of Naperville continues to exceed expectations. Specifically Michael Comer, this time (again), their Technology Specialist. His insightful recommendations and knowledgeable assistance made for a wonderful learning experience. So thankful that this dealership has taken the time to find, hire, train and develop so many customer focused employees.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Michael Comer taught me about all the fabulous features

Michael Comer taught me about all the fabulous features of my Lexus. I appreciate his knowledge, easy to follow instructions, sense of humor and the amount of time that he gave me. I did not have an appointment was told to come in during specific hours and I was thrilled that I did not have to wait to meet with Michael. I wish I met with him the day we bought the car; better late than never. Thank you Michael!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a wonderful experience.

I had a wonderful experience. The staff was very helpful and Sal Lala went above and beyond to make sure I understood everything with my new car and make the process easy. Would definitely recommend Naperville Lexus.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Spent a hour yesterday with Michael Comer learning about

Spent a hour yesterday with Michael Comer learning about many of the features on my new Lexus RX. He was such a wonderful teacher! Surely enjoyed that time finding out so many things this car can do! Thank you, Michael! You are a real gem!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I recently purchased a Lexus from Lexus of Naperville

I recently purchased a Lexus from Lexus of Naperville and had the absolute pleasure of working with Sal. From the moment we walked into the dealership, Sal was professional, knowledgeable, and genuinely attentive to our needs. Sal's expertise in the Lexus lineup was impressive, and his patience in answering all our questions made a big difference. He never pressured us and made the entire experience smooth and enjoyable. I highly recommend Lexus of Naperville to anyone considering a purchase—trustworthy, courteous, and committed to excellent service!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Michael Comer a tech specialist was wonderful in helping

Michael Comer a tech specialist was wonderful in helping me resolve a tech issue. He arrived at my home promptly and resolved the issue within minutes. That's why my huband and I love Lexus of Naperville and their wonderful team. We chose Lexus of Naperville because of their great customer service. Thank you, Michael. Well done!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We have purchased several vehicles here over many years

We have purchased several vehicles here over many years and have always had great service. We are very happy with our fifth RX350. Dylan was very knowledgeable and helpful.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Our sales rep, Dylan Kiser, was very friendly,

Our sales rep, Dylan Kiser, was very friendly, professional and knowledgeable, in the workings of the car we were interested in. He was also very patient in explaining all of the features of the car that were new to us. Others we encountered in the dealership were very friendly and helpful Including the friendly and courteous woman offering us refreshments and delicious cookies. We were also very pleased with the decor, comfort, and appearance of the dealership itself.

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  • Overall experience 5.0
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  • Shopped for a new car
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I can’t say enough about my fabulous experience at Lexus

I can’t say enough about my fabulous experience at Lexus of Naperville. What makes a dealership great is its employees, and I worked with one of the best, Sal LaLa. He made this the smoothest transition I’ve ever had with purchasing a vehicle. We had stayed in touch regarding the new GX and TX. After speaking with him regarding all my options, I chose to buy a 2025 Lexus TX. He knew exactly what features I wanted, which was (almost all of them). We found the perfect one, which was in transit. The car arrived within a few days, and I was driving it just days later. He answered my text messages promptly and was just a phone call away. To anyone I know wanting to buy a Lexus, I will send them to Sal. Oh....the bow seriously made me smile! I have never had a red bow at delivery :) Thanks, Sal, for everything!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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