Reviews
Just got our first Lexus, the whole process was very
Just got our first Lexus, the whole process was very smooth with no price haggle. Robert Pesce was immensely helpful, he understood what we were looking far and we were able to get the right vehicle in a short time despite it being in high demand. We forgot a few things in our old car that we traded, Robert mailed those to our home. Very happy and satisfied. So immensely grateful to Robert Pesce for his kindness.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just got our first Lexus, the whole process was very
Just got our first Lexus, the whole process was very smooth with no price haggle. Robert Pesce was immensely helpful, he understood what we were looking far and we were able to get the right vehicle in a short time despite it being in high demand. We forgot a few things in our old car that we traded, Robert mailed those to our home. Very happy and satisfied. So immensely grateful to Robert Pesce for his kindness.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jesse Johnson was extremely knowledgeable and helpful
Jesse Johnson was extremely knowledgeable and helpful during our recent Lexus purchase. Very professional and straightforward. It was a pleasure working with him. Highly recommend him and the dealership personnel in general were excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael was very helpful in comprehensively explaining
Michael was very helpful in comprehensively explaining the features of my new RX350h-Sport, especially the nav. system.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Monse was such a wonderful person to work with and of
Monse was such a wonderful person to work with and of course, very knowledgeable! I Definitely will be going back to her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael Comer the Technology Specialist was extremely
Michael Comer the Technology Specialist was extremely helpful in explaining all the features of my “new to me” Lexus NX. I’m quite happy with my first experience at Lexus of Naperville
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an excellent car buying experience at Lexus of
I had an excellent car buying experience at Lexus of Naperville. From the moment I walked into the dealership until I took delivery of the vehicle the entire staff worked together to make the car buying process pleasant and stress free. My sales rep was Monse Rocha. She was responsive, professional and a pleasure to work with. She patiently answered my questions about the vehicle and worked on my behalf to communicate effectively with the sales manager. I highly recommend working with Monse. She has thorough knowledge of the Lexus vehicles, meets the needs of her clients, and has a pleasant demeanor that takes the stress out of the car buying experience. Five stars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sal communicated well, listened, was knowledgeable, and
Sal communicated well, listened, was knowledgeable, and low pressure. Went over all features before I left with the car. Would recommend this dealership and Sal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sal was very professional and knowledgeable.
Sal was very professional and knowledgeable. He made the process smooth and low stress and explained the car and purchasing process clearly. He allowed me to test drive the vehicle thoroughly and made several accommodations to fit my needs. Michael was also very personable and professional. The dealership matches what you would expect of a high end auto dealership. Highly recommend! I would do business with them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Things went smoothly.
Things went smoothly. All parties were helpful. Nice dealership to do business with. Sal and Joe Castillo were great.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car