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Herb Chambers Lexus of Sharon

(6,759 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 regional dealer award
View 20 awards
2024 regional dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,759 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Lexus of Sharon from DealerRater.

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My salesman mr.Lapaz was very friendly and knowable about...

My salesman mr.Lapaz was very friendly and knowable about the car I was interested in.He was great about keeping me informed about when my car would be in because I had wanted a specific color.As always I had a great experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are happy to hear that Rene provided the friendly and knowledgeable service we pride ourselves on at Herb Chambers Lexus of Sharon. We hope that you continue to enjoy your newly purchased vehicle!

I continue to bring my 11 year old Lexus to Ronni because...

I continue to bring my 11 year old Lexus to Ronni because of her exceptional customer service. She knows how much I love my car and she is on my team to keep it looking it’s best and running it’s best!! I’m overjoyed wi. Her service and attention to detail. She is the very best at what she does! Thank u Ronni!

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  • Overall experience 5.0
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Dealer response

Hi Nancy, thank you for taking the time to review Herb Chambers Lexus of Sharon. It is wonderful to hear that Ronni always takes care of your vehicle. We're so grateful for your loyalty and look forward to seeing you next time.

What Professional Service Should Look Like

I've been going to Mark for several years now, and he always takes great care of me and my vehicle when it needs servicing. I appreciate how honest and professional Mark and the whole service team are. I wouldn't go anywhere else. Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Dan, thank you for taking the time to review Herb Chambers Lexus of Sharon! We're lucky to have you as a customer and will be sure to share this awesome feedback with Mark. See you next time!

We will never go anywhere else to have our car serviced....

We will never go anywhere else to have our car serviced. Ronni goes above and beyond to work with our needs. She is always a pleasure and really knows her stuff! Excellent experience and attention to detail.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Herb Chambers Lexus of Sharon! We're grateful to have earned your business and will be sure to let Ronni know that she earned your five-stars. See you at your next service visit!

I recently stopped by to look at a couple Lexus vehicles....

I recently stopped by to look at a couple Lexus vehicles. I worked with Don whose tremendous product knowledge helped my decision a lot more easier. If you are in the market for a new Lexus go see Don Abellard.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thanks for stopping by to leave Herb Chambers Lexus of Sharon a five-star review. It is wonderful to hear that Don helped you find the perfect vehicle and we wish you safe travels!

Donn is a great salesman I would refer him to anyone...

Donn is a great salesman I would refer him to anyone looking to purchase a pre-owned or new vehicle great guy and real helpful 😊

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  • Overall experience 5.0
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Dealer response

Thanks for taking the time to leave Herb Chambers Lexus of Sharon a review! We will be sure to let Donn know that he earned your five-stars. It was a pleasure to work with you and we hope you enjoy your vehicle!

Very polite. Even when he wasn't at work he got back to...

Very polite. Even when he wasn't at work he got back to me w my questions or concerns. Very prompt and very professional. Thanks again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the wonderful feedback about your experience with Herb Chambers Lexus of Sharon! We're delighted to know you received 5-star service from our team. See you next time!

Worked with Rene on getting my Q7 TDI, was so easy to...

Worked with Rene on getting my Q7 TDI, was so easy to work with. Made it super easy to communicate with via phone calls and text. Had great follow up. Will be referring him to all my family and friends in the future !!!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are happy to hear that you enjoyed working with our team at Herb Chambers Lexus of Sharon, and we will certainly let Rene know that you appreciate the help. Safe driving in your Audi Q7 TDI!

I just completed buying a vehicle at HC Lexus..Chris...

I just completed buying a vehicle at HC Lexus..Chris Anderson was the primary reason for me bringing my business there. His thorough, professional, courteous approach made the experience painless. I rarely do but I would certainly recommend Chris to anyone in the market.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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Dealer response

Thank you for the review! We couldn't be happier to hear that Chris provided the professional and courteous service we pride ourselves on at Herb Chambers Lexus of Sharon. We will certainly let Chris know that you appreciate his help!

Nick did an outstanding job in helping us through the...

Nick did an outstanding job in helping us through the purchase of the RX350, very thorough explaining all of the features, Nick made sure that we received a fair trade in value on our 2010 ES350 as well

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.