Reviews
Well run dealership. Customer focused and responsive. Our...
Well run dealership. Customer focused and responsive. Our salesman Bill Kessler did a great job during the sales process. I have also been a service customer for several years with my older vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for coming back to Herb Chambers Lexus of Sharon time and time again, Howard! We are delighted to read that your recent purchase with Bill went smoothly. We truly appreciate your feedback and look forward to assisting with your future service needs.
Super easy experience, relaxed environment
We tested the exact model/trim we were interested in. Hung was very kind, helpful and there wasn't any unnecessary back & forth or pressure of any kind. Would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for shopping at Herb Chambers Lexus of Sharon! I am pleased to hear that our team member, Hung was such a pleasure to work with as customer satisfaction is our goal. We hope you enjoy your new ride!
Everyone at the dealership was excellent to work with and...
Everyone at the dealership was excellent to work with and my salesman Bill Kessler was busy delivering a car to another customer but another salesperson Rene was able to help me out but the car I saw online had sold but I plan on buying a car from Herb Chambers Lexus in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Doug - We are so happy to hear that you had a five-star experience at Herb Chambers Lexus of Sharon! It's wonderful that Rene was able to assist with your purchase and get you into the right car. Thank you for your business and we are looking forward to working with you again down the road!
Every body was very good and nice to me and recommend to...
Every body was very good and nice to me and recommend to everybody they are very and help chose the car like specially bill. I thank for his help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Marie - Thank you so much for the five-stars! Hearing that your experience at Herb Chambers Lexus of Sharon was so excellent made our day. We appreciate your recommendation and hope to work with you again next time!
He has great personality! He was talking good care of me!...
He has great personality! He was talking good care of me! I m highly recommended him, if u r looking for a Lexus Sale person!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are grateful that we got the opportunity to work with you here at Herb Chambers Lexus of Sharon, and we hope to see you again sometime!
The main reason I continued shopping at Herb Chambers was...
The main reason I continued shopping at Herb Chambers was due to Chris. He was very patient with all my questions and his team followed up consistently with answers. Chris is very polite .charming personality and made us feel very comfortable throughout the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are so glad Chris provided the excellent service we pride ourselves on at Herb Chambers Lexus of Sharon, and we will certainly let him know that you appreciate his help!
The service was great and they tried more than their best...
The service was great and they tried more than their best to help me find what i wanted. I ended up getting a great deal and a beautiful car. And even now christopher is always available to help me in all my questions. I truly appreciate being treated so amazing. I will definitely recommend mu friends to go visit the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like this one always make our day! We're thrilled that our team was able to put you in your dream car for a great price, and it's wonderful to hear that Christopher made the buying process so friendly and attentive. From all of us here at Herb Chambers Lexus of Sharon, thank you for your business and your endorsement!
Fantastic team of professionals. I proudly recommend...
Fantastic team of professionals. I proudly recommend Katherine R. and Hung T. for their stellar services and results. Impressive dealership team and lovely facility. Exquisite!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Dom! We love to hear that Katherine and Hung earned your recommendation, and we appreciate your kind words about our facilities as well. All of us at Herb Chambers Lexus of Sharon wish you many safe miles in your new vehicle.
Ask for Nick Pacheco
Nick has given new meaning to the word SERVICE. He’s always ready to help and always has a pleasant demeanor. He never is annoyed by questions, regardless of how dumb they are he keeps an even keel. Nick also returns phone calls, something more businesses should practice. Nick not only behaved professionally but he also was dressed professionally, he’s a credit to your training I’m sure. In closing, Nick also dropped off my car registration and was able get my garage door opener to work from the buttons on the rear view mirror. If anyone goes to the Sharon Lexus Dealership, ask for Nick, you won’t be sorry! A very satisfied customer, Tony
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tony! I'm so happy to hear that you had such a great experience working with Nick at Herb Chambers Lexus of Sharon. Nick works hard to ensure that every guest has a great experience. I'm glad to hear that he was able to pair your car to your garage door opener. Enjoy!
Ask for Robert Williams...
Past 14 years I have either bought or leased from Herb Chambers Lexus. My last 3 Rx350's have had a great experience with Robert Williams and hope for many years to come. I appreciate working with Andrew Torrico in Finance getting my monthly payment lowered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us. We're proud to have your loyalty at Herb Chambers Lexus of Sharon and are thrilled to hear that Robert consistently provides you with such great service. It's our goal to find the best option for guests so it's also wonderful to see that Andrew made the process go smoothly. Enjoy your new Lexus RX 350!