Reviews
I am thrilled with my new Lexus RX! Prior to this...
I am thrilled with my new Lexus RX! Prior to this purchase, my car (Toyota) was damaged beyond repair by trees during a recent storm. From the greeting at the reception area, to browsing the showroom at my convenience and only when ready, to working with salesman Rene, it was a great experience. Lexus was new to me and Rene was generous with the test drive time and making certain I understood the options in the car. His time and friendly manner made the experience exceptional. I look forward to enjoying this vehicle for many years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Meg! It was a privilege helping you find your new vehicle here at Herb Chambers Lexus of Sharon and we are so glad that Rene went the extra mile to make your first Lexus experience exceptional. We wish you many safe and happy miles in your beautiful Lexus RX!
We had a great experience at Lexus of Sharon !
Kevin Bates was our main contact. He was very personable and made us comfortable in the buying process and in explaining the technical aspects of using this amazing vehicle..........thanx Kevin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John - Thank you for taking the time to share! It means so much to hear that Kevin went over the details of your new vehicle so you can feel comfortable out on the roads. Congratulations and enjoy your new car! We hope to work with you again at Herb Chambers Lexus of Sharon!
I had to drive almost four hours each way to buy the car...
I had to drive almost four hours each way to buy the car I wanted and everyone was so helpful and thoughtful to me. They got me in and out as quickly as possible so that I could get back on the road to home! Even though I was buying a used car I did not feel like they treated me that way. I would highly recommend this dealership and especially Nick Pacheco.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Herb Chambers Lexus of Sharon, and we will certainly let Nick know that you appreciate his help. Safe driving in your new vehicle!
I am delighted with my new Lexus as well as the terrific...
I am delighted with my new Lexus as well as the terrific customer service experience at Herb Chambers Lexus Sharon! My initial contact was through the internet and Madison effectively facilitated the scheduling of my initial visit to the dealership Nick went out of his way to locate the exact vehicle that I wanted and kept me thoroughly informed throughout the delivery process. Nico ensured that I totally understood all of my options. Sanjay was very attentive to my requirements as we moved through the financial side of the purchase. I look forward to a long and successful partnership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive review of Herb Chambers Lexus of Sharon! It was our pleasure to facilitate a smooth transaction and we are very pleased you are enjoying your new Lexus. We also look forward to a long and successful partnership. Safe travels!
Bought a new 2020 ES 350 and happy with the experience...
Bought a new 2020 ES 350 and happy with the experience and everyone is friendly and helpful. We all agree that this is the best Lexus dealership in New England!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! It means a lot to hear you say that we are the best Lexus dealer in New England here at Herb Chambers Lexus of Sharon, and we hope that you continue to enjoy your new 2020 Lexus ES 350!
Everyone was great and Bill Kessler was outstanding....
Everyone was great and Bill Kessler was outstanding. Sanjay in finance was very knowledgeable and was honest in what to do and not do. I highly recommend this dealership and their entire staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to review us! It is wonderful to hear that Bill and Sanjay delivered such an excellent experience. We appreciate your business and are wishing you many safe and happy miles in your new car! - The Herb Chambers Lexus of Sharon team
My car blew a engine oil cooling line on a Friday night...
My car blew a engine oil cooling line on a Friday night and Ronni had my car turned around in one day! Fast and efficient service which was greatly appreciated! Would highly recommend Herb Chamber Lexus Sharon MA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joseph - Thanks for taking the time to review us! It is great to hear that Ronni delivered such efficient service. Safe travels and we hope to see you back at Herb Chambers Lexus of Sharon next time!
My experience so far with Herb Chambers Lexus of Sharon...
My experience so far with Herb Chambers Lexus of Sharon has been great! Christopher has been wonderful and knowledgeable! I was very nervous, but he made me feel comfortable during the process. I look forward to driving in my Lexus car! I will definitely come back for another Lexus in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sarin, thank you for the review! We are so glad Christopher helped you feel at ease here at Herb Chambers Lexus of Sharon, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!
Working with Chris Anderson was a great experience, he...
Working with Chris Anderson was a great experience, he was super knowledgeable about the Lexus GS350 and the whole trade-in and purchase process was a breeze 🙂
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jeff - It's great to hear that Chris made it easy for you to transition into your Lexus GS 350 - congratulations! Our team at Herb Chambers Lexus of Sharon is lucky to have you as a customer and we appreciate this review. Thanks so much!
I had two different cars in for service with Mark in...
I had two different cars in for service with Mark in August and he never fails to impress me. Never any surprises or "upselling" , he keeps me informed and the work is always top notch. I highly recommend Mark to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! It is wonderful to hear that Mark delivered such a transparent and honest service experience. We appreciate your business and hope to see you back at Herb Chambers Lexus of Sharon down the road!