Reviews
Radek Koziol is great to work with and we highly...
Radek Koziol is great to work with and we highly recommend him. We waited several weeks for the particular vehicle that we wanted and did not go to any other dealership because of how professional and honest that he was.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim Sudol was a super nice, professional, knowledgable...
Jim Sudol was a super nice, professional, knowledgable salesman. He made me feel relax and was extremely helpful. He knows his cars. Dan Meegan was nice and a cutie. Very helpful as well. Love this place. Thank you again. I drove out of there with a big smile from ear to ear. I'll be back in a few years to upgrade my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The is the second Santa Fe that we leased from this...
The is the second Santa Fe that we leased from this dealership. They found the exact vehicle we wanted. We were treated professionally and we were thrilled with the level of service. Our salesman, Radek Koziol was terrific. He was attentive and his knowledge of the car before we drove off was an experience that we never had with other salesmen at other dealerships. He knew the ins and outs of the new Santa Fe and was a terrific and patient teacher while going over the new car. He is a credit to Napleton Loren Hyundai. I would not hesitate to recommend Radek and Napleton to anybody. And a special thanks to GM David Choi, who made sure we were pleased and who oversees a great operation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am extremely happy with purchasing from Napleton...
I am extremely happy with purchasing from Napleton Hyundai! 2020 has been a horrible year and the staff really treated me above and beyond what I was expecting, and made the buying process a lot easier. If you go ask for Marc Gibrick
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
When we came in to purchase a specific car we appreciated...
When we came in to purchase a specific car we appreciated the fact that the salesperson, Elias Daniel, was upfront with us about a recall on the car. He offered us several options to address the issue. Throughout the sales process Elias was consistently proactive in anticipating our needs. An excellent experience overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adam Malec and dan Megan were very helpful and friendly....
Adam Malec and dan Megan were very helpful and friendly. They recognized the loyalty of buyer, which is always a plus. The Manager, David Choi was also friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Marc Gibrick is a great salesman and he talked to us like...
Marc Gibrick is a great salesman and he talked to us like we were friends. He knew what he was talking about. We drove several cars and they were all very nice. We were never pressured into buying a car. We finally decided on a 2021 Tucson and I love it. Before we left, Marc showed us all the features of the car. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience last night with rep Radek. Bought a...
Great experience last night with rep Radek. Bought a brand new Palisade limited 2021. Excellent customer service. Would recommend. Very happy with our purchase. Will be back soon for any of our Hyundai needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I loved my experience here! Everyone I spoke to was kind...
I loved my experience here! Everyone I spoke to was kind and accommodating. My salesman, Jim Sudol, was friendly and extremely patient. I came in for one car, but changed my mind and left with another. I never felt rushed. It was the best car buying experience I’ve ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James was a fantastic salesman and helped us greatly. We...
James was a fantastic salesman and helped us greatly. We didn’t feel any pressure to make snap decisions and James was upfront about any additional taxes and fees. Very smooth process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car