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Ford of Londonderry

(984 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 11:00am–4:00pm Closed
2017 state dealer award
View 5 awards
2017 state dealer award 2016 state dealer award 2014 state dealer award
2017 consumer dealer award 2016 consumer dealer award

Reviews

(984 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Londonderry from DealerRater.

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This is my 2nd time buying from Londonderry ford.

This is my 2nd time buying from Londonderry ford. The sales department as well as the service department are very knowledgable and ready to help with all your needs and questions.i would highly recommend Londonderry ford for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service department!

Great service department!!! Love the new service of picking up and dropping off the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome to deal with.

Awesome to deal with. Would definitely go back to buy again. Kevin and Richard were great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lee was very helpful when I was deciding on what

Lee was very helpful when I was deciding on what features/packages I should add on the truck that I bought. He explains and share pros and cons why I should add certain feature over the other.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jeff responded to my internet query within a few hours.

Jeff responded to my internet query within a few hours. They worked with me on the price of my trade and I got almost what I wanted. This is the second time I've worked with this dealer having bought another car from them a few years ago. Ford of Londonderry has a ton of used as well as new stock. Highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Service Department.

Great Service Department. They finally solved my infrequent steering system problem. Only dealer that didn't have a 6-8 week wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ford Of Londonderry

The Ford of Londonderry customer service and service teams are great to work with. I believe they take great care in servicing my F150. They took my vehicle in on time and finished within a very reasonable timeframe. Their waiting area is always clean, some great snacks, coffee, water, and allows full view of the service bay. The service bay areas also look very clean and organized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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There better than nearby facilities.

There better than nearby facilities. Though they continue to not reattach the bottom engine compartment shield. The day following an Oil Change, while I was rotating tires I found one retaining screw missing. (I still need to check the rest)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I ordered a 2023 Maverick in September of 2022 and was

I ordered a 2023 Maverick in September of 2022 and was pleasantly surprised when I received notification that it would arrive at Ford of Londonderry in July. Bob Morissette, my salesmen, was awesome during the entire process. He was responsive, thoughtful, and very helpful. I've read the horror stories about people buying Mavericks around the country and saw no hint of that at all. No games with the final price and very flexible with my schedule as the truck arrived earlier than expected. I highly recommend Ford of Londonderry and that is exactly where I will buy my next Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No high pressured sales, everyone was warm and welcoming,

No high pressured sales, everyone was warm and welcoming, answering questions for me . Mike was awesome !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.