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Ford of Londonderry

(987 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 11:00am–4:00pm Closed
2017 state dealer award
View 5 awards
2017 state dealer award 2016 state dealer award 2014 state dealer award
2017 consumer dealer award 2016 consumer dealer award

Reviews

(987 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Londonderry from DealerRater.

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Don’t be fooled by a name: if you want the best sales

Don’t be fooled by a name: if you want the best sales and service, Londonderry Ford is the BEST!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We have had multiple vehicles serviced at Londonderry

We have had multiple vehicles serviced at Londonderry Ford and Marybeth Payne has always gone out of her way to keep us well informed of the status of our vehicles being serviced and has helped move the process along.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sales was good until delivering.

Sales was good until delivering. Then I felt rushed. Parts doesn't seem to eager to help with accessories. Just want you to go to Ford website

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Good experience.

Good experience. This would be my second new vehicle purchase from here and would recommend in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I found this dealership very flexible to accommodate with

I found this dealership very flexible to accommodate with my work schedule in scheduling an appointment. It was also very friendly atmosphere. My sales person, Daryn, is a great guy to work with. He will answer any questions that you may have about the car, be direct, and will keep his word. Daryn will go above and beyond to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly Atmosphere.

Friendly Atmosphere. Listen to what My needs and went over options and inventory test drive of vehicle Good trade in value No pressure I would recommend my friends to Ford of Londonderry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lee helped me buy my first car!

Lee helped me buy my first car! The entire process was smooth and he was quick to respond with any questions I had. I can’t thank him enough! The entire staff at Ford of Londonderry was friendly and thorough. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had an amazing time going through the process of

I had an amazing time going through the process of purchasing a 2023 Ford Maverick from Ford of Londonderry. Even though the order took over a year to complete, they were always there to answer any questions I had. Everyone was super nice throughout the process from sales to financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went to this dealership to buy a Ford Bronco.

I went to this dealership to buy a Ford Bronco. I had a great sales person, Kevin Watson help me. He found the perfect Bronco, let me test drive it and the next day let my husband check it out. We were waffling back and forth with another dealership and another Bronco. Roger came over to my husband and me, didn't introduce himself and tried all his rude sales tactics on us to buy the Bronco.We did not buy then but came back to see Kevin two days later to buy it. Kevin was great and bent over backwards of us! Roger then came over, still didn't know who he was and told us to follow him into his office. It was then we found out he was the finance manager. He was pushy and rude by summerising the contracts. I finally had to tell him to slow down so that we could read the contracts. He wasn't happy about the time spent with us by the way he answered a phone call saying, "I'm still in with those people". I went back a week later after buying the Bronco to give the NY registration taxes receipt to Roger to get my reimbursement back of $2419.40 that I paid ahead of time for the NY taxes. Roger never said hello, I had to explain why I was there. He took the receipt. I wanted to find out when I would get reimbursed, he didn't give me much information and walked away. I also had a title to my trade in but Roger was finished with me. So, I still have it waiting for my reimbursement. It is now almost 3 weeks since we bought the Bronco and I just found out thanks to Kevin, that the check for $2419.40 is in the mail.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a pleasure to deal with B J in the body shop his

It was a pleasure to deal with B J in the body shop his follow up with a difficult insurance Co was outstanding the repairs were done to perfection also in a timely fashion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.