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McGrath Honda in Elgin

(2,436 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (847) 841-9573 (847) 841-9573
Used (847) 783-7100 (847) 783-7100
Service (847) 783-7586 (847) 783-7586

Reviews

(2,436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda in Elgin from DealerRater.

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Overall, we are very pleased with the purchase of our

Overall, we are very pleased with the purchase of our Ridgeline. The process took quite a long time to get to a fair price and trade in offer. There really was no need for the time to be wasted if the offers upfront were remotely fair. After being told we would under pay for the new car and they would over payment for our trade in offer, it was many, many hours to get to even close to that point. We worked with some good people and were pleased with them. We recently purchased a car from this dealership about 6 months ago, as well. We came back to this dealership because of the amazing experience we had at that time with the dealership as a whole. From Kevin to Ray to Wade in the parts department and Emily was our 1st contact and she really is the one that got us in. I would highly recommend this dealership and will go to them for a 3rd time when we are ready to purchase another car in the spring. They make things good, if they are not. Their customer service is fantastic, and they truly seemed concerned about pleasing their customers. I would seek out Julio or Kevin on my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience.

Great experience. Very helpful finding a great car. Would recommend this dealership to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jason, the customer rep, handled my visit very good and

Jason, the customer rep, handled my visit very good and in a timely manner. Overall, the service and experience was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience from start to finish, friendly,

Great experience from start to finish, friendly, professional and very accommodating. Would use them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Great job on the new pilot!

Great job on the new pilot! Matt Gonzalez was awesome with us. I would recommend to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good customer service and follow through.

Good customer service and follow through. Catered to our needs. Gave different options to look at

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very happy with the service.

Very happy with the service. Jerry was very knowledgeable about our auto. Service was performed quickly and was explained to us. Appreciate the attention to detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast service.

Fast service. Monika was great and helped me save a lot of money. Overall, great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people.

Great people. Was willing to make sure I got what I wanted. Excellent! Have nice customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

service prompt and service rep excellent.

service prompt and service rep excellent. Johnathan explained service needs well and asked if needed free car wash

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.