Reviews
Sales Man Sujit is a great asset to the McGrath Honda in
Sales Man Sujit is a great asset to the McGrath Honda in Elgin he always checked on us during our a long wait for closing on the vehicle. Overall it has been a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
In 2012, I went to buy out my lease.
In 2012, I went to buy out my lease. They told me I had to get the car "certified" and pay $2,500.00 for that privelege. They had my car at least 4 days. When they finally told me they were done with it, it was in the exact same sport where it was left. When I asked them for the paoerwork to see what they did to the car, they refused to show me anything. I called the dealership 4 or 5 times after that, even leaving messages for the GM, no response. I mentioned that what they did may be illegal, then I got a call back. They still refused to give me any paperwork, and from what I saw, they did absolutely nothing but take my money. I had to give 1 star, but 0 would be more appropriate.
- Customer service —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service.
Great service. They found us the perfect car. We would definitely buy again from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly staff cleanliness is good staff knows what
Friendly staff cleanliness is good staff knows what they're talking about very courteous and excellent service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Generally good and I am confident they know what they are
Generally good and I am confident they know what they are doing; just puzzling expensive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I’ve worked with Martin several times….
I’ve worked with Martin several times….He’s great! I had my problems fixed and saved some money to boot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry was very helpful and saved a lot of time in the
Jerry was very helpful and saved a lot of time in the service now and the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were assisted by Miguel Martinez, Adam D.
We were assisted by Miguel Martinez, Adam D. & Riley. Miguel was very accommodating and respectful. They were very upfront with us and did not pressure us at all. This dealership is clean and the atmosphere was pleasant. Check out this branch, be sure to ask for Miguel. You won't regret it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for a very pleasant 1st time experience with McGrath Honda of Elgin!
Very pleased with the attention given to the customer.
Very pleased with the attention given to the customer. Dealer is close to our house.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Went to get mirror fixed, two month later, they say they
Went to get mirror fixed, two month later, they say they have no idea when it will comer in, and give me the run around when I call to ask. They won't contact me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair