Reviews
Great buying experience.
Michael is excellent, a very experienced sales representative. Nissa, as business manager, handled the details and submissions expertly. Well-coordinated business. A pleasure to work with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Ron DaSilva, General Manager, rdasilva@acuraofavon.com
Great experience
Quick and easy, Nick answered all my questions in a timely manor. My car was towed to the dealership on a Thursday night and my car was ready to be picked up around noon the following day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Tim Bouclier, Service Manager 860-693-6981
My fourth MDX
The sales, business, and service teams are tops. I know that being a repeat customer brings some special treatment sometimes, but they all left Me dealing like I was dealing with close friends or even family members. Having worked in a service industry I value special customer service. Ron D and his whole team ensure that you are treated with a high level of professionalism, courtesy, and integrity- and add to that a true personal touch. Acura makes a quality product and at Acura of Avon back that up with sales and post sale quality.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Ron DaSilva, General Manager, rdasilva@acuraofavon.com
Great sales
I felt they were very efficient and to the point and gave me a good deal for me and for them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Ron DaSilva, General Manager, rdasilva@acuraofavon.com
Service
Smooth.Friendly and punctual.We have been a costumer for over 20 years and plan to lease a new MDX this week. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Tim Bouclier, Service Manager 860-693-6981
Courteous and effecient
Everyone was courteous and it was very easy and convenient to make an appointment. The workmanship was great and we have always had a positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback, Jill. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Tim Bouclier, Service Manager 860-693-6981
Low Pressure / No BS
Low Pressure / No BS. Willingness to work within my budget and let me test drive a car for a whole day. Ron D'Abrosca was great and made sure I knew all the new features included with the car I was purchasing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Ron DaSilva, General Manager, rdasilva@acuraofavon.com
Great dealership
Efficiency, professionalism, caring people, excellent service very good deal. People went out of their way to provide to me with a great opportunity.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Ron DaSilva, General Manager, rdasilva@acuraofavon.com
Facility
Sales was polite and informative. They answered all my questions and worked out a deal that was fair to all parties.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Ron DaSilva, General Manager, rdasilva@acuraofavon.com
Routine service and non-routine repaids
I liked having a loaner car so that my normal daily routine wasn't disrupted. All of the items on my car that needed service were addressed satisfactorily. I was able to use a couple of coupons to save some money on the repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!Please feel free to contact us if you have any questions! Tim Bouclier, Service Manager 860-693-6981