Reviews
Acura of Avon
Excellent staff, very accommodating, easy to make a deal happen, worked well with my crazy schedule, no stress, and did all the leg work for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Ron DaSilva, General Manager, rdasilva@acuraofavon.com
Good price!
The service rep was very courteous and he showed me, instead of just telling me, about my brakes. What was really nice was for the first time ever there was no charge! I told that to a few of my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Tim Bouclier, Service Manager 860-693-6981
Recent maintenance visit
I always experience friendly people, a comfortable waiting room, good communications, timely and excellent service at Acura of Avon. I would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Tim Bouclier, Service Manager 860-693-6981
Oil Change
It was only an oil change but it was done on time. It's getting a little expensive. Maybe washing could be an extra. I typically get my car washed and dried every few weeks so it doesn't usually need it and adds to wait time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Tim Bouclier, Service Manager 860-693-6981
Great Service. Awesome loaner vehicles!!
Very friendly and accomodating. Great loaner vechicles! I had a last minute emergency and they were able to squeeze me into to an already busy schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Tim Bouclier, Service Manager 860-693-6981
Great, friendly service
You have all the records of my car on the books, and did a good job with the maintenance service
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Tim Bouclier, Service Manager 860-693-6981
Great service
The technicians were able to diagnose my problem quickly. They dealership gave me a ride home even though it was outside of their normal courtesy zone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Tim Bouclier, Service Manager 860-693-6981
Great buying experience ❗️
This was a great sales experience, resulting in leasing a new 2020 Acura RDX ❗️ Several leases later Acura of Avon continues to be a great dealership ‼️
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Ron DaSilva, General Manager, rdasilva@acuraofavon.com
Great choice
Very friendly and knowledgeable. I liked how they asked very targeted questions as to what we were looking for and showed us a number card that suited all our needs. The one we selected was above our price range but proved to be a better value over the long term.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Ron DaSilva, General Manager, rdasilva@acuraofavon.com
Great service
The service is always great ❗️Finished in a timely fashion and a nice clean vehicle too ❗️I have been an Acura of Avon customer for a very long time ❗️
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Tim Bouclier, Service Manager 860-693-6981