Reviews
Service visit at Acura of Avon
Personal attention of the Acura service staff. Both the service staff and administrative staff are attentive to my questions and concerns.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Tim Bouclier, Service Manager 860-693-6981
Great Experience
great salesperson and sales manager. got me in and out quickly, explained all the features of the car and made it one of the best car dealership experiences I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peter, thank you for the feedback! We are happy to hear about your positive experience at Acura of Avon, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Ron DaSilva, General Manager, rdasilva@acuraofavon.com
Vacuum sucked
The transport to the mall. Free coffee and snack.TV usage, and comfy chairs are really nice. Phone hook ups are wonderful.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Tim Bouclier, Service Manager 860-693-6981
Great services, clean, friendly.
My service manager could not have been nicer, both at drop off and pick up. He explained everything to me and made sure I understood everything. He took his time with me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Tim Bouclier, Service Manager 860-693-6981
Don’t buy extended warranty!!!!
See my review on yelp from Sally f. They have owed me money on a warranty for three months and been a run around—- even though caregard sent them a check! Said they sent to bank.... bank never received. What a scam.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Ron DaSilva, General Manager, rdasilva@acuraofavon.com
great service, clean location
Acura of Avon has a courteous, friendly, helpful staff and comfortable, clean waiting area. Great service dept.Convenient location on route 44
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Tim Bouclier, Service Manager 860-693-6981
Honest dependable Service
Courteous efficient and honest dependable service best Acura dealer around great to have the courteous ride to the outlets while your car is being serviced
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Tim Bouclier, Service Manager 860-693-6981
Yogi Tharanibalan l
The service technician, who helped with my car service was very good. He was very thorough with the process thus ensured I got the best service. I did not buy the car from here but ended up going here for my service as they are very close to where I live but definitely made the right choice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five-star rating, Y0ganandan! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Tim Bouclier, Service Manager 860-693-6981
Great sevice
Over all its always a great experience. Had to have my brakes done and they were helpful in trying to save me money where they could. Car was ready quickly. Service person was very helpful in explaining everything gto me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Lisa. We look forward to seeing you again in the future! Tim Bouclier, Service Manager 860-693-6981
Amazing
I love the staff. They put my mine at ease and they have personality. Love them especially the guy with the dreads. Not sure what his name is. But amazing. Nothing but great things to say about him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cassandra, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for Acura of Avon and our customers. Hope to see you again soon! Ron DaSilva, General Manager, rdasilva@acuraofavon.com