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Scranton GMC of Vernon

(3,164 reviews)
Visit Scranton GMC of Vernon
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(3,164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scranton GMC of Vernon from DealerRater.

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David has sold me and my wife a total of 7 cars at

David has sold me and my wife a total of 7 cars at Scranton. He deserves recognition as he is very knowledgeable about their cars and trucks. He has helped me search for the right truck and was able to proved me with the best deal. The folks at Scranton from sale manager to finance manager and service are all very friendly. Top notch dealership. I recommend them to everyone. They also go the extra mile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

For the 1st time I felt taken by Scranton Motors.

For the 1st time I felt taken by Scranton Motors. We are on our 2nd new car and have only serviced cars at Scranton but I need to pause to see if this makes sense going forward. We had an appointment just for an oil change and I ended up leaving paying $485.75. I was told I needed to replace my Engine filter and Air filter and rotate tires. I only have 11,000 miles on my car. I really needed to replace filters for a hefty price? This is the first time I believe the advisor I had was more concerned with making money off me than honestly recommending what I really needed for my car. I have spent over $10,000 with Scranton with 4 vehicles and this time felt different. I felt taken advantage of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic, professional associate.

Fantastic, professional associate. Y'all need to give her a daily supply of Crab Rangoon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

50/50.

50/50. Alyssa brings the highest levels of sophistication to the dealership experience. Just have to make sure she has plenty of Crab Rangoon. She needs it, but really she deserves it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My Service Manager James Krause was amazing.

My Service Manager James Krause was amazing. He is very professional and knowledgeable, guiding me through what needed to be completed and what shoulkd be completed. Overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scranton is a classy dealership.

Scranton is a classy dealership. In 2016 I bought a new truck there and this 2024 I bought a used truck there. They went the distance to address my concerns. I recommend Scranton to all considering a vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful, knowledgeable and fast service good people

Very helpful, knowledgeable and fast service good people to work with in and out fast thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Steve maza makes the sale easy , great guy great

Steve maza makes the sale easy , great guy great salesmen, very honest always easy to get intouch with ( he returns your call very quickly and is always very joyful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice and knowledgeable Understanding and very good

Very nice and knowledgeable Understanding and very good people fixed my truck better than any other place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Never got the name of the gentlemen working with me.

Never got the name of the gentlemen working with me. But I did receive excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.