Reviews
organized and on time did not exceed the window ,home
organized and on time did not exceed the window ,home made cookies would of put them over the top
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My salesman, Maurice, understood what vehicle I was
My salesman, Maurice, understood what vehicle I was looking for and did a great job finding the right one. Overall, a very good experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A very easy transaction.
A very easy transaction. No pressure, and a very pleasant experience overall. Angelo was very accommodating, and answered any questions we had. Even though I was buying a used vehicle that wasn’t a GMC product, I was treated like I was buying a new vehicle. I would definitely buy another vehicle from Scranton. Thanks guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was surprised that I never received a call back when my
I was surprised that I never received a call back when my extensive services were complete. I had to drive over to discover the status of the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Good service i took it in to have.
Good service i took it in to have. Vents checked and 1 fell out Now it all seems to be goodb
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frank was very personable clear at explaining everything
Frank was very personable clear at explaining everything and a great guy . Quick to call back and text with updates , friendly and great communication
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional fair price good workmanship problem
Very professional fair price good workmanship problem repair right and car returned clean and finished on time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service helped with an issue that should have been taken
Service helped with an issue that should have been taken care of at point of sale. Glad they were up to the task. Nice reps, prompt service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst experience with service I have ever had.
Worst experience with service I have ever had. I would not bring my Truck here again. Truck came back damaged due to tree sap eating thru my paint. They indicated they could do nothing because “it was an act of god” Ridiculous especially since they parked it under trees. Brand new 2024 Truck damaged paint. I called left a message for the general manager to call me spoke to service manger “Rob” who was terrible. General Manager never called back. Very disappointing!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They were lengthy in the process, but good job.
They were lengthy in the process, but good job. Would recommend to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair