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Scranton GMC of Vernon

(3,164 reviews)
Visit Scranton GMC of Vernon
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(3,164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scranton GMC of Vernon from DealerRater.

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Service was quick, thorough.

Service was quick, thorough. I appreciated the vacuum and cleaning. Only thing was that I forgot to bring my coupons and they only took off $10.00, but that's ok. I was happy with the service and Frank was super.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

High end dealership that has a great service department

High end dealership that has a great service department with technician's that know what they are doing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

People were friendly and the service was quick.

People were friendly and the service was quick. Nothing more to add but I need to clear this section

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service was good but they forgot to reset the oil warning

Service was good but they forgot to reset the oil warning and didn’t change the sticker.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I recently purchased a Silverado with 28,000 Miles .

I recently purchased a Silverado with 28,000 Miles . The night I picked up the truck I pulled in and didn't see the truck up front only to find it all detailed with a big red bow on it in the showroom. I have bought new vehicles in the past and not recieved this kind of treatment.Kayla was awesome to deal with she took time with me to sinc up my phone and explain all the features of the truck she was great 👍

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Clear expectations, reasonably priced, delivered on

Clear expectations, reasonably priced, delivered on exactly what was expected. Thank you for servicing my Escalade!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Mike Conlon, Operations Director, was wonderful to work

Mike Conlon, Operations Director, was wonderful to work with. My new XT6 was recalled and the part needed was back ordered. He did an excellent job in overseeing the situation and providing detailed communication during the time that it took to resolve the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They are always great to deal with and take good care of

They are always great to deal with and take good care of their customers, and the work is always done right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Clean and modern facility.

Clean and modern facility. On time scheduling and service. Pleasant technician. Nice waiting room with water and coffee.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were very helpful and patient they explained all the

They were very helpful and patient they explained all the features of the vehicle and how to operate them they explained the waranty and were ver patient in helping us to change insurance company’s jim was more than helpful he went above and beyond thank you Hongjie li

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
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