Reviews
The entire team is always so friendly and focused on
The entire team is always so friendly and focused on making my service visit a pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James and Brendan were OUTSTANDING!
James and Brendan were OUTSTANDING!!! Very helpful and stayed in communication with my vehicle at all times. Would def go back even being an hour away just from the customer service skills they gave me!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff were very competent and quickly resolved my service
Staff were very competent and quickly resolved my service issue. Friendly too. I was thoroughly satisfied. A good experience.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Overall everyone was very courteous.
Overall everyone was very courteous. And helpful. I have bought previous vehicles with the dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best dealership I have ever dealt with service and sales
Best dealership I have ever dealt with service and sales go past any standard out there keep up the great work
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service.
Excellent service. Timely in and out for oil change and tire rotation. Service manager also was taking care of an issue that was needdd.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awful customer service with kinda arrogant service
Awful customer service with kinda arrogant service manager with no regards for time or concern
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Scranton service department employees have all been
Scranton service department employees have all been exceptional to work with for my Cadillac CT4-V. I have been very pleased since purchasing this vehicle with Scranton. Mike was just great in helping me with my latest warranty work as well as handling my software upgrade! Thank you all!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service I received was excellent!
The service I received was excellent!! My car was serviced, the issue I had was addressed and the programming of my keys was done. I also had many questions answered about the EV Escalade on the showroom floor. They also addressed the questions I had about my insurance coverage. Again, I was very satisfied with my service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Angelo and Dan went above and beyond to find the vehicle
Angelo and Dan went above and beyond to find the vehicle we wanted. They took the extra effort to earn our business.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car