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Scranton GMC of Vernon

(3,163 reviews)
Visit Scranton GMC of Vernon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(3,163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scranton GMC of Vernon from DealerRater.

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Prompt and professional service.

Prompt and professional service. Was greeted immediately when entering garage, the staff tended to the vehicle as if it were their own. Protection was applied to the interior, fluids checked, and I was kept updated throughout the service

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Responsive to my questions, without being pushy.

Responsive to my questions, without being pushy. Made me feel that I was in the driver's seat on the deal. Dan was an incredibly knowledgeable sales person and I LOVE information and data when I'm making a decision. Couldn't be happier.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great work, great people.

Great work, great people.. Awesome customer service. Been going there for awhile and I'll choose no other place

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

They did a great job.

They did a great job. Made sure I understood what was being done. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

I couldn't have asked for a better experience!

I couldn't have asked for a better experience! David and the entire the entire sales team worked seamlessly for me throughout the entire process,(which was quite fast I might add!). I will certainly sent my friends and family their way! Thank you again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just took delivery of our new Yukon on 3/15 and have had

Just took delivery of our new Yukon on 3/15 and have had a great experience with sales and service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scheduled warranty work was completed as expected.

Scheduled warranty work was completed as expected. Good news, they completed an inspection and found another issue to correct under warranty later.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Customer service was exceptional.

Customer service was exceptional. Frank Kern was very thorough and friendly. Thank you for your help.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Parts for repair were on backorder and Frank kept on top

Parts for repair were on backorder and Frank kept on top of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy to work with.

Easy to work with. Explained everything in detail. Work was done as promised and in time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.